Restaurant Shift Lead (MOD)

Fernie, BC
On-site
Posted Oct 29, 2026
1 position

$18.25–$20.00 / hour

Opens LinkedIn

Employment type: Full-time
Experience level: Mid-level · 2+ years
Posting language: English
Working hours: 40 hours per week
Seniority: Not Applicable

Job summary

Lead daily restaurant operations during assigned shifts, supervise and support front-of-house staff, and maintain guest service, cleanliness, and presentation standards. Handle cash-outs and reporting, ensure compliance with food, liquor, and workplace safety requirements, and coordinate with kitchen and service teams.

Job details

Do you enjoy outdoor adventure? How about meeting like-minded individuals who share a passion for mountain culture? Does a free season pass sound like a great perk? If you answered yes to any of these questions, Resorts of the Canadian Rockies is the place you want to work We are looking to fill the position of Shift Lead (MOD) at Cirque Restaurant, Fernie Alpine Resort, reporting to the Cirque Service Manager. The ideal candidate will be a confident leader who thrives in a fast-paced hospitality environment, leads by example, and is committed to providing exceptional guest experiences. This role supports daily restaurant operations, staff supervision, safety compliance, cash handling, and service standards while ensuring a positive atmosphere for both guests and team members. You Will Lead daily restaurant operations during assigned shifts Ensure exceptional guest service standards are maintained at all times Support and supervise front-of-house team members Assist with staff coaching, training, and task delegation Monitor restaurant cleanliness, organization, and presentation standards Perform cash-outs, cash handling, balancing, and end-of-day reporting Ensure adherence to food safety, liquor service, and workplace safety regulations Address guest concerns professionally and promptly Support opening and closing procedures Maintain communication between kitchen and service teams to ensure smooth operations Abide by all RCR policies and the Safety Management Program Know and follow all safe work procedures included in the Safety Management Program Know and comply with all expectations of the Injury Management and Return-to-Work Programs Other duties as assigned by a supervisor or manager You Have Previous restaurant supervisory or shift lead experience preferred Strong customer service and leadership skills Excellent communication and problem-solving abilities Ability to work in a fast-paced environment while maintaining professionalism Strong organizational skills and attention to detail Cash handling and reconciliation experience Serving It Right certification (required) Availability to work Sunday through Wednesday, plus occasional Saturdays as operational needs require Compensation And Benefits Competitive wage: $18.25-20.00/hour Mountain access perks: Staff receive an RCR pass with full mountain access, plus reciprocal resort tickets and discounted friends & family tickets Staff discounts: Enjoy savings on food & beverage, rentals, retail items and hotel accommodation. Employee Events & Recognition: Participate in fun, year-round staff events and be recognized through our employee awards program Join a fun and passionate team to share RCR mountain adventures with! Whether it’s the mountain culture, historic downtown Fernie, or just a love for skiing or boarding, Fernie Alpine Resort is the place to be. We are an equal opportunity employer and look forward to hearing from all qualified applicants. We thank all applicants for their interest in Resorts of the Canadian Rockies; however only those candidates selected for an interview will be contacted. If you are interested in the position, please apply online with your resume and cover letter. Experience the Ultimate.

What you’ll do

Requirements

Previous restaurant supervisory or shift lead experience is preferred, along with strong customer service, leadership, communication, problem-solving, and organizational skills. Candidates must have cash handling and reconciliation experience, Serving It Right certification, and availability Sunday through Wednesday with occasional Saturdays.