Retail Technology Group is a leader in the Point of Sale Industry providing end-to-end technology solutions for a vast number of major retailers. At RTG, our customer focused approach and strong commitment to Service Excellence has enabled us to be a leader in offering advanced product and support services that are tailored to meet our customer's needs. Our goal is to provide clients a "single point of sale" as they pursue solutions to meet the challenges faced in delivering technologies that are ever evolving within our industry. Backed by a staff of experienced professionals who have worked as a team for 20+ years, RTG offers a service portfolio that is defined by each customer's unique requirements.
On-site
The Dispatch Coordinator is responsible for processing and assigning work orders to field technicians while managing status updates and customer communications. They act as the primary escalation point for dispatch issues and ensure all resolution notes are comprehensive.
