Sales Team Lead

Company Description Retailors, a Fox Group company, is a fast-growing international retailer specializing in sports, athleisure, and urban fashion, partnering globally with brands such as NIKE, FOOT LOCKER, and Converse. The company owns, operates, and develops partnered stores for Nike and Foot Locker and serves as the distributor for Converse. Retailors is expanding rapidly through acquisitions and new store openings and is positioned as a future leader in global sports and athleisure retail. With offices in Tel Aviv, Amsterdam, Warsaw, Paris, Toronto, and Melbourne, Retailors operates across multiple countries in Europe, North America, Australia, New Zealand, and Israel, offering diverse career opportunities in dynamic retail environments. Role Description The Sales Team Lead is a full-time, on-site role based in Edmonton, AB, responsible for guiding and supporting the store’s sales team to achieve revenue and performance targets. This role oversees daily floor operations, assigns tasks, and ensures that team members deliver an engaging, brand-aligned customer experience. The Sales Team Lead monitors sales metrics, motivates the team through coaching and feedback, and helps implement merchandising and promotional activities. The role includes handling escalated customer issues, ensuring adherence to company policies and procedures, and collaborating with store leadership on staffing, training, and performance improvement. The Sales Team Lead also contributes to maintaining store standards, inventory accuracy, and a safe, inclusive work environment. Qualifications Strong sales abilities, with proven experience in retail sales and achieving or exceeding targets. Team management skills, including leading, coaching, and motivating sales teams in a fast-paced environment. Customer service skills, with a focus on delivering high-quality, welcoming, and solution-oriented service. Effective communication skills, including clear verbal and written communication and active listening. Analytical skills to interpret sales data, KPIs, and customer trends and support data-informed decisions. Experience in sports, athleisure, or fashion retail is an asset. Ability to work on-site, including evenings, weekends, and holidays as required. Previous supervisory or lead experience in retail or a related field preferred. Basic proficiency with point-of-sale systems and retail operations tools. Commitment to fostering an inclusive, respectful, and non-discriminatory workplace.

The Sales Team Lead guides the store's sales team to achieve revenue targets and oversees daily floor operations. They are responsible for coaching team members, implementing promotional activities, and ensuring a brand-aligned customer experience.

Candidates should have proven experience in retail sales and team leadership, preferably within the sports or fashion industry. Proficiency in POS systems and the ability to work a flexible schedule including weekends and holidays are required.

• Point-of-sale systemsPreferred
• Customer servicePreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Retail Sales
• Team Management
• Coaching
• Customer Service
• KPI Analysis
• Merchandising
• Point-of-Sale Systems
• Staffing
• Performance Management
• Inventory Accuracy
• Communication
• Active Listening

• Retail
• Sales
• Management & Leadership
• Customer Service & Support
• Sports & Recreation

Minimum experience

2+ years

Apply by

Sep 19, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level

Application method

Direct apply is available