Inside Sales Representative

Job summary

The Inside Sales Representative will manage daily customer interactions via phone and email, including processing orders, inquiries, and quotations. They are also responsible for confirming stock availability, suggesting product alternatives, and performing outbound calls to solicit new business.

Job details

Company Description Join Rexel: A Global Leader in Electrical Distribution Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 employees. We provide innovative electrical solutions and equipment for the industrial, residential and commercial sectors. As the energy evolves, our business is transforming alongside it. This change is driven by you - our fresh thinkers, innovators and groundbreakers. By collaborating closely with our customers and partners, Rexel is dedicated to delivering exceptional value to our employees, customer and stake holders alike. Together we are building sustainable performance and shaping a better future. Rexel Canada operates under six distinct banners: Rexel Atlantic, Rexel Utility, Westburne, Nedco, LTL and Talley. For 100 years, Nedco has been a cornerstone in the electrical industry. With branches across Canada, Nedco, a division of Rexel Canada Electrical Inc., is pleased to offer one-stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration and security. Job Description As an Inside Sales Representative based in Sault Ste Marie, ON your essential duties will be to: Directly service customers via phone & email on a daily basis. Process orders, inquiries & quotations every day. Consistently achieve a high level of customer service. Confirm stock availability and suggest alternatives as required. Make follow-up calls to customers on all quotations. Make at least four (4) outbound calls per day to various customers to solicit additional business. Assist customers with any inquiries regarding e-commerce. Qualifications A minimum of two years of inside sales or customer service experience. Proven ability to communicate effectively and build customer relationships. Strong multitasking and time management skills. Be computer literate. AS400 experience would be an asset. Electrical apprenticeship experience is considered an advantage. Product knowledge of the electrical business is a must. Team Player. Additional Information The anticipated annual base salary range for this position is CAD 45000 – 65000. Final compensation within this range will be determined by factors such as relevant experience, skills, qualifications, and internal equity. This range does not include variable pay or other components of Rexel’s total rewards package. What We Offer: • Our employees enjoy a positive work-life balance while thriving in an environment that is dynamic and motivated by new and exciting challenges. • We provide competitive compensation, comprehensive benefits plans, and pension plans, along with a remarkable range of career opportunities—whether advancing in your current field or exploring something entirely new. If you’re motivated, we’ll help you find the career path that suits you. • Rexel Canada is committed to Employment Equity and values a diverse workforce, recognizing each employee's unique talents and skills. What Is Next? • If this position aligns with your career goals, click "Apply" to submit your application. • We thank all candidates for their interest; however, only those selected for interviews will be contacted. • For additional career opportunities, please visit www.rexel.ca. Employment Type: Full-time Experience Level (for career site): Early Professional Contract Type: Permanent Job Family: Sales

What you’ll do

The Inside Sales Representative will manage daily customer interactions via phone and email, including processing orders, inquiries, and quotations. They are also responsible for confirming stock availability, suggesting product alternatives, and performing outbound calls to solicit new business.

Requirements

Candidates must have at least two years of inside sales or customer service experience and possess strong communication and multitasking skills. Proficiency with computers is required, while experience with AS400 and knowledge of the electrical industry are considered significant assets.

Benefits

• Comprehensive benefits plans • Pension plans • Career opportunities

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Communication · Preferred
• Multitasking · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Inside sales
• Customer service
• Communication
• Relationship building
• Multitasking
• Time management
• Computer literacy
• AS400
• Electrical product knowledge
• Inside Sales
• Employment Equity
• Outbound Calls
• Product Knowledge
• Customer Service
• Computer Literacy
• Customer Relationship Building
• Electric Power Distribution
• Sales
• Innovation
• Quotations
• Time Management
• Electrical Industry

Job areas

• Sales
• Customer Service & Support
• Energy
• Retail
• Inside Sales Representative
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products