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Ricoh USA, Inc.

Verified Job Source

We bring people, processes, and technology together to make information work for you.

Exton, PA

IT Services and IT Consulting
5,001+ people

About

At Ricoh, we bring people, processes, and technology together to make information work for you. We unlock the power of information so organizations can unlock the full potential of their people. We're a leader in information management and digital services, creating competitive advantage for over 1.4 million businesses across the globe. Our team members serve a vast array of industries, using an innovative mix of people, processes, and technology to free trapped and hidden insights. We believe having access to the right information translates to better business agility, more human experiences, and the ability to thrive in today's age of hybrid and borderless work.

Open positions

Bilingual Service Delivery Escalation Specialist

On-site · Mississauga

The specialist is responsible for handling customer escalations, resolving service issues, and providing second-level support to ensure high customer satisfaction. They also assist with departmental training, process improvements, and maintaining database integrity within the contact center.

Software Developer II

On-site · Kitchener

Design and optimize enterprise-grade healthcare integration solutions and patient information management systems using InterSystems IRIS and HealthShare. Act as a technical lead to translate business requirements from clients and clinical teams into technical specifications and high-performance data exchange products.

Senior On-Site Service Specialist

On-site · Vancouver

Manage the sorting and distribution of mail and printing projects across the customer site. Maintain office equipment through regular cleaning, toner replacement, and first-level technical troubleshooting.

Office Clerk

On-site · Vancouver

Responsible for sorting and distributing mail, managing printing projects, and performing basic maintenance on office equipment. This includes coordinating electronic file conversions and ensuring quality control for all delivered documents.

Scanning Clerk (2-3 month contract)

On-site · Windsor

The role involves sorting and distributing mail, managing printing projects, and performing document scanning and enhancement. Additionally, the specialist is responsible for maintaining on-site printing equipment, including cleaning and toner replacement.

Senior Solution Consultant- Inkjet

On-site · Mississauga

Responsible for selling continuous feed inkjet and workflow solutions to existing and new B2B customers. The role involves analyzing customer requirements to develop compelling business cases and managing the full sales cycle from lead generation to contract signature.

Commis de l'hospitalité / Hospitality Clerk

On-site · Montréal

Responsible for the setup and breakdown of conference rooms and providing high-quality food and beverage services to clients. Additionally handles general office maintenance, clerical tasks, and mail distribution.

Graphic Communications Sales Specialist

On-site · Mississauga

Responsible for selling continuous feed inkjet and workflow solutions to existing and new B2B customers. The role involves analyzing customer requirements to develop compelling business cases and managing the full sales cycle from lead generation to contract signature.

Senior Site Manager

On-site · Vancouver

The Senior Site Manager is responsible for driving high-performance teams and delivering integrated solutions to empower business success. The role focuses on connecting people and technology to create outstanding customer experiences and sustainable digital workplaces.

Senior On-Site Service Specialist

On-site · Toronto

Manage the sorting and distribution of mail and printing projects while maintaining on-site office equipment. Provide first-level technical support for printers and prepare administrative reports to support management decision-making.

Field Service Technician, Multifunction Printers

On-site · Edmonton

Repairs and services complex low and mid-volume multi-functional devices at customer locations. Manages territory, inventory, and customer relationships while driving revenue through supply and contract leads.

Field Service Technician, Advanced Commercial & Production Printers

On-site · Windsor

Provide 24/7 maintenance, installation, and repair for Ricoh high-speed inkjet and production printers and Hunkeler post-processing equipment. Manage customer relationships, territory inventory, and technical escalations to ensure high equipment availability.

Field Service Technician

On-site · Victoria

The technician is responsible for the installation, diagnostics, and repair of multi-function printers and other office equipment at customer sites. They must manage their own parts inventory and maintain professional relationships with clients to ensure high satisfaction.