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Ricoh USA, Inc.

Verified Job Source

We bring people, processes, and technology together to make information work for you.

Exton, PA

IT Services and IT Consulting
5,001+ people

About

At Ricoh, we bring people, processes, and technology together to make information work for you. We unlock the power of information so organizations can unlock the full potential of their people. We're a leader in information management and digital services, creating competitive advantage for over 1.4 million businesses across the globe. Our team members serve a vast array of industries, using an innovative mix of people, processes, and technology to free trapped and hidden insights. We believe having access to the right information translates to better business agility, more human experiences, and the ability to thrive in today's age of hybrid and borderless work.

Open positions

Graphic Communications Sales Specialist

On-site · Mississauga

Responsible for selling continuous feed inkjet and workflow solutions to existing and new B2B customers. The role involves analyzing customer requirements to develop compelling business cases and managing the full sales cycle from lead generation to contract signature.

Senior Site Manager

On-site · Vancouver

The Senior Site Manager is responsible for driving high-performance teams and delivering integrated solutions to empower business success. The role focuses on connecting people and technology to create outstanding customer experiences and sustainable digital workplaces.

Senior On-Site Service Specialist

On-site · Toronto

Manage the sorting and distribution of mail and printing projects while maintaining on-site office equipment. Provide first-level technical support for printers and prepare administrative reports to support management decision-making.

Field Service Technician, Multifunction Printers

On-site · Edmonton

Repairs and services complex low and mid-volume multi-functional devices at customer locations. Manages territory, inventory, and customer relationships while driving revenue through supply and contract leads.

Field Service Technician, Advanced Commercial & Production Printers

On-site · Windsor

Provide 24/7 maintenance, installation, and repair for Ricoh high-speed inkjet and production printers and Hunkeler post-processing equipment. Manage customer relationships, territory inventory, and technical escalations to ensure high equipment availability.

Field Service Technician

On-site · Victoria

The technician is responsible for the installation, diagnostics, and repair of multi-function printers and other office equipment at customer sites. They must manage their own parts inventory and maintain professional relationships with clients to ensure high satisfaction.

Senior Receptionist & Switchboard

On-site · Québec

The role involves welcoming visitors, managing the switchboard, and coordinating meeting room schedules. Additionally, the position provides general administrative support and ensures the reception area maintains a professional image.

Site Manager

On-site · Montréal

The Site Manager provides leadership for day-to-day operations, focusing on shift profitability, quality standards, and customer satisfaction. Key duties include managing production labor, overseeing payroll accuracy, and implementing company performance procedures.

Senior On-Site Service Specialist, Hospitality

On-site · Vancouver

The role involves setting up and managing food and beverage services for corporate meetings and events while maintaining clean and organized common areas. Additionally, the specialist processes daily transactions for the on-site café and ensures a high-quality client experience.

Scanning Clerk (2-3 month contract)

On-site · Windsor

Responsible for sorting and distributing mail, managing printing projects, and performing document scanning and enhancement. Additionally, the role involves maintaining on-site equipment through cleaning, toner replacement, and first-level technical support.

Specialist I, Customer Operations

On-site · Ottawa

Responsible for delivering Managed Document Services and fleet optimization at a client site in accordance with SLAs and contracts. The role involves monitoring KPIs, managing consumables inventory, and providing consultative input for operational improvements.

Events & Service Desk Coordinator

On-site · Burnaby

Manage the service ticketing system and coordinate logistics for on-site events, including room setup and audiovisual coordination. Maintain workplace standards through daily studio walkthroughs and manage the restocking of stationery and supplies.

Industry Services Consultant, Healthcare Services Sales

Hybrid · Mississauga

The Industry Services Consultant drives profitable revenue growth by designing and executing account strategies for healthcare and life sciences solutions. They are responsible for understanding client technology requirements and creating compelling business solutions to achieve desired outcomes.

Sr Solutions Integrator– Solutions Support (ECM/Laserfiche)

On-site · Mississauga

The role is responsible for delivering advanced technical support and ensuring the stability and performance of Ricoh solutions for direct and dealer channels. Key duties include managing complex incident resolutions, performing root cause analysis, and mentoring junior support staff.

Field Service Technician

On-site · Victoria

The technician is responsible for the installation, diagnostics, and repair of multi-function printers and other office equipment at customer sites. They must manage their own parts inventory and maintain professional relationships with clients to ensure high satisfaction.

Account Manager- Public Sector

On-site · Mississauga

The Account Manager is responsible for acquiring net-new accounts within the public sector by identifying business challenges and aligning Ricoh's digital solutions to client goals. This includes prospecting, conducting face-to-face meetings, and managing complex contract negotiations.

Senior Receptionist & Switchboard

On-site · Calgary

The role involves welcoming visitors, managing the switchboard, and coordinating meeting room schedules. Additionally, the receptionist provides general administrative support and ensures the reception area maintains a professional image.

Senior On-Site Service Specialist

On-site · Toronto

The role involves managing the sorting and distribution of mail and office supplies while coordinating printing projects. Additionally, the specialist provides first-level technical support and routine maintenance for on-site copiers and printers.

Co-op, Sales

Remote · Canada

The role involves assisting in the development and execution of Public Sector Go-To-Market strategies. Key tasks include researching industry trends, collecting competitive intelligence, and creating sales tools to drive demand for Ricoh Services.