Document Specialist Associate

Toronto, ON
On-site
Posted Oct 15, 2026
1 position

$18–$19 / hour

Opens LinkedIn

Employment type: Full-time
Experience level: Entry, Junior · 0+ years
Minimum education: High school
Posting language: English
Working hours: 40 hours per week
Seniority: Entry level

Job summary

Prepare digital files and produce customer projects through copying, scanning, indexing, assembling, and binding while meeting quality standards and deadlines. Inspect work, maintain production equipment, complete paperwork, and communicate issues to management.

Job details

Job Description The Document Specialist Associate will produce customer’s projects according to company standards of quality and output by preparing digital files for print production and/or digital output to customer, copying, assembling, binding, prepping, scanning and indexing digital documents. They are also responsible for inspecting their own and other team member’s work to ensure that projects are completed to client job specification while meeting deadlines at the lowest possible production cost and labor effort. Duties & Responsibilities Achieves customer satisfaction by consistently prepping, scanning, inspecting, compiling, and assembling projects accurately in a timely manner. Prepares digital files for print production with attention to detail, efficiency and labor effort. High proficiency in scanning, indexing and preparing final digital output to clients Meets deadlines by working at a quick and steady pace while maintaining quality/error free work. Achieves Time Productive statistics by meeting standards established by the facility. Meets company production standards by achieving the Impressions per Hour (IPH) rate in accordance with standards established. Maintains optimal machine performance by correcting simple machine problems (clearing jams, refilling toner, replacing machine oil, etc.) and having a working knowledge of machine codes to report in the event of equipment failure. Completes all paperwork in a timely, accurate and legible manner by reading and writing in English. Troubleshoots problems by communicating effectively and promptly to manager. Prevents errors by maintaining a safe, clean and orderly work environment Other duties as required by Manager Qualifications High school diploma or equivalent 1-3 years related experience in copy/print/scan production environment Previous experience working in a team environment required Skills Intermediate computer skills including Adobe and Microsoft Office Suite Ability to interpret and execute written and/or verbal job specifications Must be able to work in a team environment by maintaining positive, productive relationships with co-workers, management, sales and production departments. Must be able to adapt to changing situations and be flexible with regards to scheduling. Must be able to perform repetitive work by continuously executing different tasks according to set procedures, sequence or pace while maintaining quality and output standards. Evident physical effort is required to move objects up to 40 lbs. About Us Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest In Yourself At Ricoh, you can: Select the medical, dental, life, and disability insurance coverage that fits your needs. Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions. Augment your education with team member tuition assistance programs. Enjoy paid vacation time and paid holidays annually. Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development. JOB INFO Job Identification : 8712 Job Category : Service Delivery Posting Date : 2026-10-14T17:21:10+00:00 Job Schedule : Full time Locations : Toronto, ON, Canada Salary Range : $18-19 Driving requirements : Non-driver Sign-on Bonus : No

What you’ll do

Requirements

Requires a high school diploma or equivalent, 1–3 years of related copy, print, or scan production experience, and prior experience working in a team. Candidates need intermediate computer skills, including Adobe and Microsoft Office, the ability to follow job specifications, scheduling flexibility, and the ability to move objects weighing up to 40 pounds.