Home Comfort Advisor

Job summary

The Home Comfort Advisor is responsible for managing the end-to-end in-home sales experience, from initial consultation to follow-up, while meeting or exceeding sales targets. They will educate homeowners on HVAC solutions, manage a sales pipeline, and collaborate with branch teams to ensure seamless service delivery.

Job details

Home Comfort Advisor (HCA) – Outside SalesUncapped Earnings |Company-Generated Opportunities | Career Growth At Right Time Heating and Air Conditioning, we believe great sales professionals don’t just sell, they advise, educate, and build trust. As a Home Comfort Advisor (HCA), you’ll help homeowners make informed decisions about their home comfort systems while being rewarded directly for your performance. This is a 100% commission-based, field sales opportunity with uncapped earning potential. Backed by strong brand recognition, high-intent customer demand, and industry-leading training, you’ll meet with homeowners who are already seeking solutions and guide them through options that best align with their comfort, efficiency, and budget needs.If you are motivated by results, value integrity in sales, and want long-term career opportunity within a growing national organization, than this role is built for you! What You’ll Do As a Home Comfort Advisor, you will own the in-home sales experience from first conversation through follow-up, ensuring customers feel confident, informed, and supported. Your responsibilities include: Meeting with homeowners to understand their comfort goals, efficiency needs, home layout, and budget considerations using a consultative, needs-based approach Recommending HVAC solutions that are genuinely right for the customer — balancing performance, value, energy efficiency, and long-term reliability Clearly and confidently explaining system options, pricing, financing, warranties, rebates, and energy-saving benefits Working primarily from company-generated appointments, while also leveraging referrals, repeat customers, and personal networks to grow your pipeline and earning potentialManaging your sales pipeline with discipline, organization, and timely follow-up Following up after the sale to ensure an exceptional customer experience and generate repeat and referral business Consistently achieving or exceeding sales targets through ethical, professional selling practices Collaborating closely with branch teams, service technicians, and operations leaders to ensure a seamless customer handoff Maintaining accurate documentation and CRM updates to support forecasting, customer follow-up, and performance tracking What Success Looks Like in This Role Homeowners trust you as a knowledgeable advisor, not a pressure salesperson You manage your time and appointments effectively and keep a healthy pipeline You generate referrals because customers are confident recommending you You consistently perform at or above target and take ownership of results You represent the Right Time brand with professionalism, integrity, and pride What We’re Looking For We’re seeking motivated, professional salespeople who want to build a career - not just close a deal. You’ll bring: 3+ years of business-to-consumer sales experience (preferred) A proven track record of meeting or exceeding sales targets Strong communication, presentation, and relationship-building skills Excellent organization, time management, and follow-through Comfort using basic computer systems and CRM tools Flexibility to work days, evenings, and occasional weekends A valid driver’s licence and ability to travel locally Post-secondary education in business or marketing is an asset, but not required. Previous HVAC experience is not required - we provide full training. What We Offer Because performance should be rewarded, we offer a comprehensive package designed to support both your income and long-term success: Uncapped, progressive commission structure Bonuses and performance incentives Comprehensive medical and dental benefits (individual or family) Life insurance RRSP matching program Paid, hands-on training and ongoing development Clear career progression opportunities within a growing national organization About Right Time Right Time Heating and Air Conditioning is part of a national home services organization built on trust, craftsmanship, and long-term relationships. We invest in our people, develop leaders from within, and believe the best results come from working better together. Right Time is an equal opportunity employer and is committed to creating an inclusive workplace. Please let us know of any accommodations required in preparation of your visit as per the Accessibility for Ontarians Disability Act. Please note that this position requires a Criminal Background Check be completed for potential candidates. This check must be satisfactory in order for an employment offer to be extended unconditionally. This position is currently vacant and is being posted to fill an existing opening.

What you’ll do

The Home Comfort Advisor is responsible for managing the end-to-end in-home sales experience, from initial consultation to follow-up, while meeting or exceeding sales targets. They will educate homeowners on HVAC solutions, manage a sales pipeline, and collaborate with branch teams to ensure seamless service delivery.

Requirements

Candidates should have 3+ years of business-to-consumer sales experience and a proven track record of meeting targets. Strong communication, organizational skills, and a valid driver's license are required, while HVAC experience is considered an asset but not mandatory.

Benefits

• Uncapped commission structure • Performance bonuses • Medical benefits • Dental benefits • Life insurance • RRSP matching program • Paid training

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Organization · Preferred
• Account Management · Preferred
• Sales · Preferred
• Negotiation · Preferred
• Communication · Preferred
• Consultative Selling · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Consultative selling
• Relationship building
• Communication
• Presentation skills
• Time management
• Organization
• CRM software
• Customer service
• Lead generation
• Negotiation
• Problem solving
• Account management
• Technical aptitude
• Sales Pipelines
• Workplace Inclusivity
• Professionalism
• Follow Through
• Ethical Standards And Conduct
• HVAC
• Business-To-Consumer
• Customer Relationship Management
• Customer Service
• Customer Demand Planning
• Forecasting
• Selling Techniques
• Marketing
• Operations
• Option Valuation
• Presentations
• Relationship Building
• Time Management
• Balancing (Ledger/Billing)

Job areas

• Sales
• Trades
• Customer Service & Support
• Energy
• Comfort Advisor
• Sales Advisor
• Commercial Sales Representatives
• Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel