We grow and create joy as one pack.
Chicago, Illinois
If you’re searching for a job with exciting opportunities, rewarding benefits, and lots of growth potential, look no further than Great Wolf Lodge. We’re North America’s largest family of indoor water park resorts dedicated to bringing joy to families, and we’re looking for passionate, dedicated professionals to help us in our mission. Running with our Pack is a one-of-kind experience. Our resorts offer fun-filled attractions, extraordinary entertainment, delectable dining, and imaginative retail offerings. Our talented Pack Members provide exceptional service to help families create unforgettable memories, in a fast-paced and fun environment. Along with the camaraderie that comes with being a member of our Pack, all of our employees have access to acclaimed management training programs and numerous advancement opportunities. There’s no limit to what you can achieve as part of our Pack. Growing from a single resort to 23 lodges and counting, Great Wolf has spent 25 + years strengthening ourselves into one of North America’s top destinations for family fun. And we’re committed to ensuring every employee gets the training, career growth, benefits, and support to make the experience of working with us the best it can be. When you run with our Pack, it’s more than just a job—it’s an adventure.
On-site · Niagara Falls
The Arcade Attendant is responsible for delivering exceptional guest service across various attractions including the arcade, bowling, and laser tag. They must maintain facility cleanliness, assist with guest transactions, and troubleshoot minor technical issues.
On-site · Niagara Falls
The Busser is responsible for clearing, cleaning, and resetting tables to maintain restaurant standards. They also assist servers and ensure all dining and pool areas are kept in a clean and safe condition for guests.
On-site · Niagara Falls
The technician is responsible for the daily monitoring, testing, and chemical maintenance of all pools within the waterpark. They also perform general mechanical repairs on pumps, motors, and water features while ensuring safety standards are met.
On-site · Niagara Falls
The Outlet Attendant manages customer orders, food preparation, and financial transactions while maintaining a clean and safe service environment. They are responsible for replenishing supplies and ensuring high standards of guest service and food quality.
On-site · Niagara Falls
The Aquatics Supervisor assists management in training and coordinating aquatic staff to ensure guest safety and operational standards. They oversee daily park activities, enforce safety rules, and manage team performance to maintain a secure and welcoming environment.
On-site · Niagara Falls
The Guest Services Agent is responsible for welcoming and registering guests, managing reservations, and providing information about lodge services. They also handle guest communications, process payments, and ensure a high standard of guest satisfaction.
On-site · Niagara Falls
The supervisor oversees daily front-of-house food and beverage operations to ensure a high-quality guest experience. They are responsible for managing staff performance, scheduling, and maintaining service standards while driving sales and operational efficiency.
On-site · Niagara Falls
The Room Attendant is responsible for cleaning guest suites according to established processes, including tasks like making beds, dusting, and sanitizing bathrooms. They must also maintain an organized supply cart and provide exceptional customer service by greeting guests and addressing their needs.
On-site · Niagara Falls
The Guest Services Supervisor oversees daily front desk and lodge operations while providing leadership and coaching to the team. They ensure 5-star service delivery, manage guest concerns, and support departmental financial and operational goals.
On-site · Niagara Falls
The Security Guard is responsible for securing the resort premises and identifying potential risks or threats during their shift. They must also provide excellent customer service, respond to emergency situations, and document all security-related incidents.
