Cage Cashier - River Rock Casino Resort

Job summary

The Cage Cashier is responsible for managing cash transactions, including currency exchange, chip redemption, and processing machine fills. They must also ensure accurate record-keeping and maintain a safe, welcoming environment for guests and team members.

Job details

Under the direct supervision of the Manager, Slots & Cage or the Supervisor, Cage, this position is responsible for customer service, cash administration and cash counts while contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports the company's learning environment while establishing a safe and welcoming work environment for all team members. Key Accountabilities * Handles cash transactions including but not limited to foreign currency exchange, travelers cheques, short pays, over payments, cash counts, coins and bills * Monitors and reports all discrepancies and suspicious cash activities * Redeems value chips and gaming tickets for cash * Sells racing tickets, vouchers, racing programs and value chips as required * Verifies and processes machine fills, ma chine jackpots, cancelled credits, as well as table fills and credits * Issues opening floats to Slot Attendants (or others); reconciles closing floats * Transfers and stores floats, keys and record keeping documents * Documents and reconciles transactions; may reconcile bank deposits and prepare revenue reports * Communicates effectively with all appropriate operational departments * Builds strong working relationships with guests and team members * Ensures complies with licensing laws, health and safety and other statutory regulations * Performs other duties as assigned or directed. Education and Qualifications * Ability to work a flexible schedule including evenings, overnights, weekends and holidays * 1 year high volume cash handling experience * Serving it Right Certification * Ability to exceed internal and external customer expectations through timely, effective and service oriented communication * Computer literacy in MS Office * Secondary language an asset * Ability to successfully obtain a Gaming License Work Environment Considerations Standing for long periods of time, lifting, carrying, pushing, pulling, stretching, bending, interruptions and non-traditional work hours Our Companies are committed to fostering a diverse, equitable, and inclusive workplace and welcome applications from all qualified team members. Accommodation is available throughout the recruitment and selection process. Team members requiring accommodation are encouraged to contact Human Resources at any stage of the process. We thank all applicants for their interest; however, only those selected for further consideration will be contacted.

What you’ll do

The Cage Cashier is responsible for managing cash transactions, including currency exchange, chip redemption, and processing machine fills. They must also ensure accurate record-keeping and maintain a safe, welcoming environment for guests and team members.

Requirements

Candidates must have at least one year of high-volume cash handling experience and possess a Serving it Right Certification. The role requires the ability to work a flexible schedule, including nights and weekends, and the capacity to obtain a Gaming License.

Listed skills

• Customer service · Preferred
• Regulatory Compliance · Preferred
• Cash handling · Preferred
• MS-Office · Preferred
• Communication · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Cash Handling
• Customer Service
• Cash Reconciliation
• Foreign Currency Exchange
• Gaming Ticket Redemption
• Transaction Documentation
• MS Office
• Communication
• Relationship Building
• Regulatory Compliance
• Health And Safety
• Workplace Inclusivity
• Currency Exchange
• Record Keeping
• Deposit Accounts
• Computer Literacy
• Traveler's Checks

Job areas

• Hospitality
• Finance & Accounting
• Customer Service & Support
• Administrative
• Casino Cage Cashier
• Cashier (General)
• Cashiers and Ticket Clerks
• Gambling Change Persons and Booth Cashiers