General Manager

Job summary

Lead day-to-day business operations to drive profitability, efficiency, and service quality. Oversee financial performance, employee leadership, and compliance with transportation regulations while managing key customer and vendor relationships.

Job details

Our client is a well-established transportation and service-based organization seeking a hands-on General Manager to lead day-to-day operations, drive profitability, and support the continued growth of the business. Reporting directly to ownership, the General Manager will oversee all aspects of the organization, including operations, financial performance, employee leadership, customer relationships, compliance, contract management, and business development. This is an excellent opportunity for an experienced operational leader who thrives in a fast-paced environment and enjoys balancing strategic decision-making with hands-on involvement in the business. Key Responsibilities Lead and manage all day-to-day business operations. Drive operational efficiency, service quality, and profitability. Oversee hiring, performance management, employee relations, and team development. Manage key customer relationships and ensure exceptional service delivery. Review job profitability, financial performance, budgets, and operational costs. Approve payroll, accounts payable, and operational expenditures. Ensure compliance with transportation regulations, insurance requirements, and safety standards. Review and negotiate contracts, service agreements, and vendor relationships. Manage subcontractors and external service providers. Identify and pursue opportunities for sales growth and operational improvements. Support the team where needed and foster a culture of accountability and collaboration. Qualifications 7+ years of senior leadership experience within transportation, logistics, fleet management, field services, municipal services, or a related industry. Strong financial acumen with experience managing budgets, profitability, and operational performance. Proven ability to lead teams and manage employee relations. Experience overseeing customer relationships and contract-based services. Knowledge of transportation compliance, commercial insurance, and safety requirements. Strong communication, problem-solving, and decision-making skills. Hands-on leadership style with an entrepreneurial mindset. Why Join? Lead an established and respected business with long-standing customer relationships. Opportunity to oversee multiple service lines and influence company-wide strategy. Work directly with ownership and play a key role in the future growth of the organization. Competitive compensation package with bonus potential.

What you’ll do

Lead day-to-day business operations to drive profitability, efficiency, and service quality. Oversee financial performance, employee leadership, and compliance with transportation regulations while managing key customer and vendor relationships.

Requirements

Requires over 7 years of senior leadership experience in transportation, logistics, or a related field. Candidates must possess strong financial acumen and a proven ability to manage teams and contract-based services.

Benefits

• Competitive compensation package • Bonus potential

Listed skills

• Business development · Preferred
• Contract Negotiation · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Operational Leadership
• Financial Acumen
• Budget Management
• Employee Relations
• Customer Relationship Management
• Contract Negotiation
• Transportation Compliance
• Fleet Management
• Business Development
• Performance Management
• Strategic Decision Making
• Vendor Management

Job areas

• Management & Leadership
• Transportation
• Logistics
• Manufacturing