Project Manager - IT V

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking. Introduction: Robertson is seeking a skilled Project Manager - IT V to join our client in support of an existing vacancy. Contract Period: 3 months with potential to extend Pay Rate: Starting form $80 per hour Location: Toronto, ON Location Type: Hybrid Business Hours: Monday-Friday, Core business hours Job Responsibilities: Drive end-to-end success of operational workstreams, ensuring delivery on time, within scope, and on budget Partner with operations leads, cross-functional, and cross-BU teams to maintain progress and proactively resolve challenges Develop and maintain integrated operational roadmaps, acting as the single source of truth for status and updates Identify opportunities for operational efficiency within our workstream solution development and implement process improvements through the delivery roadmap Ensure operational workflows are documented, standardized when possible, and aligned with best practices Support change management and business readiness efforts for operational teams Identify operational risks and develop mitigation strategies, communicate with risk partners to ensure risks are understood and properly managed Track and communicate dependencies across teams to avoid bottlenecks and delays Lead operations governance forums and participate in broader governance alongside the business PM Provide clear, concise updates to senior operations leadership and stakeholders on operational performance, risks, and decisions Collaborate with Business PMO, Tech PMO and Architecture teams to ensure operational solutions are scalable and sustainable Validate that operational processes align with technology capabilities and regulatory standards Monitor budgets, forecasts, and resource allocations for operations workstreams Report operational performance-including financials, progress, quality, and risks-to leadership and executive sponsors Operational Excellence: Strong focus on process optimization and measurable outcomes Ability to connect operational initiatives to broader business strategy Skilled at building relationships across business, technology, and operations teams Proven ability to lead operational change and drive adoption Comfortable making informed decisions in complex environments Achieve key operational milestones within agreed timelines Maintain costs within approved thresholds Proactive identification and mitigation of operational risks Positive feedback on communication, governance, and transparency Operational processes optimized for efficiency and scalability Experience & Qualification Requirements: Bachelor’s degree minimum 7 years of program/project management experience in operations or service delivery, preferably in health, dental, or insurance domains Proven track record of managing complex, multi-workstream operational programs Experience with process improvement methodologies (Lean, Six Sigma) and tools (Jira, Smartsheet) Strong leadership and stakeholder management skills Excellent communication and facilitation skills Ability to analyze data and develop frameworks to drive decision-making Comfortable working in dynamic environments with evolving priorities How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Robertson & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply. Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements. We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team. Robertson & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Robertson is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.

Drive the end-to-end success of operational workstreams by managing roadmaps, budgets, and cross-functional partnerships. Ensure operational workflows are standardized and aligned with technology capabilities and regulatory standards.

Requires a bachelor's degree and at least 7 years of project management experience in operations or service delivery. Proficiency in process improvement methodologies like Lean or Six Sigma and tools such as Jira and Smartsheet is expected.

• Change ManagementPreferred
• Operational ExcellencePreferred
• Data analysisPreferred
• JiraPreferred
• Project managementPreferred
• Process ImprovementPreferred
• Stakeholder ManagementPreferred
• LeanPreferred

Identified from the job description. Confirm important requirements above.

• Project Management
• Operational Roadmap Development
• Process Improvement
• Change Management
• Risk Mitigation
• Stakeholder Management
• Governance
• Budget Monitoring
• Lean
• Six Sigma
• Jira
• Smartsheet
• Data Analysis
• Service Delivery
• Operational Excellence
• Resource Allocation

• Management & Leadership
• Technology
• Finance & Accounting
• Consulting

Minimum education

Bachelor’s degree

Minimum experience

5+ years

Apply by

Nov 10, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level

Application method

Direct apply is available