SALES COORDINATOR

Job summary

Coordinate group bookings from initial inquiry through arrival, including availability requests, rate quotes, room lists, and booking records in Salesforce and Maestro. Support the Sales team with client and property communications, sales documents, reporting, administrative tasks, and event coordination.

Job details

Sales Coordinator Rodd Hotels & Resorts | Charlottetown, | $40,000 - $44,000 per year Apply Now Rodd Hotels & Resorts is seeking a highly organized and service-oriented Sales Coordinator to join our Sales team for one-year maternity leave contract. This role is responsible for coordinating group bookings while providing administrative and operational support to the Sales Team. The successful candidate will serve as a key point of contact for clients and our properties, helping ensure group bookings are handled efficiently and professionally from initial inquiry through arrival. Salary: $40,000 - $44,000 per year This is a 1-year maternity leave coverage contract. Key Responsibilities And Duties Serve as a key point of contact for clients, responding to new group booking inquiries by phone and email and directing inquiries to the appropriate Sales Manager Coordinate all aspects of sport team bookings, Corporate and LCRs bookings including responding to availability requests, quoting rates, and booking groups in the CRM and property management systems Coordinate and enter room lists into the property management system Maintain clear and timely communication with clients, Sales Managers, and properties throughout the booking process Respond to space and availability inquiries in a timely manner when the Sales Manager is unavailable Enter and maintain accurate client and booking information in Salesforce and Maestro Gather and prepare data to support sales forecasting and reporting Prepare, update, and process agreements, contracts, proposals, and other sales documents Prepare and run reports as requested Provide administrative support to the Sales team, including scanning, printing, mailing, filing, and organizing documents Assist with the planning and coordination of Sales events Skills, Abilities, And Qualifications Post-secondary education in Business, Hospitality, or a related field is considered an asset; an equivalent combination of education and experience will also be considered Minimum of two years of experience in the hotel or hospitality industry Previous reservations and/or sales experience are considered an asset Experience with Salesforce and Maestro is considered an asset Strong organizational skills with ability to prioritize tasks, projects, and deadlines Strong understanding of hotel operations, customer service skills, and the ability to communicate professionally with clients and internal teams Proficiency in Microsoft Office, including Word, Excel, SharePoint, and Outlook This is a 1-year maternity leave coverage contract. Benefits Rodd Employee Discounts: 50% off when dining at Rodd Restaurants and staff room rate when staying at any Rodd property Opportunity to participate in our Group Benefit Plan Apply Now Back to the list Previous Next

What you’ll do

Coordinate group bookings from initial inquiry through arrival, including availability requests, rate quotes, room lists, and booking records in Salesforce and Maestro. Support the Sales team with client and property communications, sales documents, reporting, administrative tasks, and event coordination.

Requirements

At least two years of experience in the hotel or hospitality industry is required; reservations or sales experience and familiarity with Salesforce and Maestro are assets. Post-secondary education in business, hospitality, or a related field is an asset, along with strong organizational, communication, customer service, hotel operations, and Microsoft Office skills.

Benefits

• 50% Discount at Rodd Restaurants
• Staff Room Rate at Rodd Properties
• Group Benefit Plan

Listed skills

• Customer service · Preferred
• Salesforce · Preferred
• Microsoft Word · Preferred
• Microsoft Excel · Preferred
• SharePoint · Preferred
• Microsoft Outlook · Preferred
• Data entry · Preferred
• Reporting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Group Booking Coordination
• Client Communication
• Customer Service
• Hotel Operations
• Reservations
• Sales Support
• Salesforce
• Maestro
• Microsoft Word
• Microsoft Excel
• SharePoint
• Outlook
• Data Entry
• Sales Forecasting
• Reporting
• Organization and Prioritization

Job areas

• Hospitality
• Sales
• Administrative
• Customer Service & Support

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