Sales Associate - (Sales Specialist)

Job summary

Provide specialized advice and customer service to help clients choose and care for plants and gardening products. Maintain attractive plant displays and contribute to the overall merchandising and sales targets of the department.

Job details

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match. By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services Opportunities for advancement within the company An employer that’s involved in the community Teamwork and ongoing training A comprehensive training program for all new hires A student incentive program And much more! Become the expert our customers need to make their projects a reality! Thanks to your expertise and passion, you'll turn every interaction into a memorable experience, while developing your skills in a dynamic environment. Your role: Greet customers warmly and ensure an excellent customer experience Assess customer needs and provide well informed and specialized advice about products Present merchandise (including through demos), emphasize item features, and recommend complementary items Contribute to the merchandising of products in your department (e.g., displays, visual presentation, labelling, signage) Stay informed of new products and their technical applications Contribute to the achievement of sales targets Stay informed of promotions and flyers Work in accordance with the store’s policies and procedures on loss prevention and health and safety Other related tasks to ensure the store runs smoothly Be the go-to plant expert for our customers Help customers choose the right plants for their gardens and homes Provide advice on planting, watering, fertilizing and general plant care Maintain healthy, attractive plant displays Monitor plant health and identify plant issues Create beautiful displays and seasonal features Support sales and provide exceptional customer service What we're looking for: Experience in a similar sales role Excellent customer service skills Strong analytical skills A genuine passion for plants and gardening Knowledge of annuals, perennials, shrubs, trees and indoor plants Previous garden center, nursery or greenhouse experience is an asset Excellent customer service and communication skills Friendly, positive and approachable Comfortable working outdoors Able to lift, carry and move plants and products If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

What you’ll do

Provide specialized advice and customer service to help clients choose and care for plants and gardening products. Maintain attractive plant displays and contribute to the overall merchandising and sales targets of the department.

Requirements

Candidates should have experience in a similar sales role and a genuine passion for plants, including knowledge of annuals, perennials, and shrubs. Must be comfortable working outdoors and capable of lifting and moving heavy plants and products.

Benefits

• Inclusive and safe working environment • Work-life balance promotion • Employee discounts • Insurance • Annual salary review • GreenShield+ telemedicine platform • Opportunities for advancement • Community involvement • Ongoing training • Comprehensive training program for new hires • Student incentive program

Listed skills

• Customer service · Preferred
• Sales · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Sales
• Plant Care
• Gardening Knowledge
• Merchandising
• Communication Skills
• Analytical Skills
• Product Demonstration
• Loss Prevention
• Health and Safety

Job areas

• Retail
• Sales
• Customer Service & Support
• Agriculture