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Assistant Branch Operations Manager

Winnipeg, MB
On-site
Posted Oct 4, 2026
1 position

Opens an external site

Employment type: Full-time
Experience level: Senior · 5+ years
Minimum education: Professional degree
Posting language: English
Working hours: 38 hours per week

Job summary

The Assistant Branch Operations Manager provides operational and administrative leadership to the branch, including managing daily transactions and account openings. They are also responsible for training staff, ensuring compliance with regulatory standards, and overseeing branch facilities and technology.

Job details

Job Description What is the opportunity? The RBC Dominion Securities Management team located in Winnipeg is looking for an Assistant Branch Operations Manager to join their team. A leadership position within the branch network, the Branch Operations Manager provides crucial operational and administrative support to the Branch Management Team and Advisor teams. In addition to managing client account activities and ensuring compliance standards are met, the Branch Operations Manager fulfils a diverse role which includes liaising with internal departments, providing software and process-related training, and managing the branch facilities and equipment. What will you do? Leverage your exceptional leadership and organizational skills to ensure the branch is efficiently and effectively managed. Take ownership of the daily administrative operations of the branch including the approval of incoming and outgoing daily transactions, verification of sales requests and approval of account openings. Draw on your expertise and strong people skills to train new branch support staff and coordinate ongoing training initiatives for other existing branch staff. Become well-versed in all compliance and controls requirements, ensuring requirements are met. Harness a strong technical aptitude to enable technology access, setup, and troubleshooting. Manage sales support within the branch What do you need to succeed? Must-have Canadian Investment Regulatory Exam, CIRE. Meticulous attention to detail and excellent time management skills Exceptional written and verbal communication skills in English A professional approach to all situations to create a positive working environment Ability to complete duties independently with the resourcefulness to seek out answers and solutions Nice-to-have Knowledge of RBC Dominion Securities’ systems and procedures, an asset Experience in the securities industry is an asset What’s in it for you? We thrive on the challenge to be our best, to think progressively to keep growing, and to work together to deliver trusted advice that will ultimately help our clients thrive and communities prosper. We care about each other and work collectively to reach our potential, make a difference to our communities, and achieve success that is mutual. You will also benefit from: A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities An opportunity to make a difference and have a lasting impact on the lives of others The chance to work in a dynamic, collaborative, progressive, and high-performing team A world-class training program in financial services Job Skills Conflict Management, Customer Service, Customer Service Administration, Customer Service Management, Interpersonal Relationship Management, Online Customer Support, Oral Communications, Problem Management, Service Request Management, Time Management Additional Job Details Address: 201 PORTAGE AVE:WINNIPEG City: Winnipeg Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: WEALTH MANAGEMENT Job Type: Regular Pay Type: Salaried Posted Date: 2026-03-12 Application Deadline: 2026-10-16 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

What you’ll do

Requirements

Candidates must possess the Canadian Investment Regulatory Exam (CIRE) certification and demonstrate strong leadership and organizational skills. Excellent communication, attention to detail, and the ability to work independently are essential for success in this role.