Marina Assistant

SUMMARY: Join the prestigious Royal Canadian Yacht Club (RCYC), a year-round private club with Island and City Clubhouses in Toronto, offering exceptional service across Sailing, Food & Beverage, Fitness, and Sports facilities. As a Dockmaster, you will play a vital role in managing marina logistics and welcoming visiting and member vessels during the busy summer season. This position is ideal for someone with a strong knowledge of sailing, a passion for outdoor work, and excellent organizational and customer service skills. WHY JOIN RCYC? The Royal Canadian Yacht Club is one of Canada’s premier private clubs, rich in tradition and dedicated to excellence. As a member of our Berthing & Fleet team, you will be part of a professional and supportive environment that values initiative, teamwork, and a passion for delivering exceptional member experiences. WHAT WE OFFER: * Competitive seasonal compensation based on experience * Scenic waterfront work environment on Toronto Island and City Clubhouse * Flexible schedule (30–40 hours/week) during the summer season * Team-focused culture with opportunities for skill-building * Experience in marina operations and member-focused service delivery. ESSENTIAL DUTIES & RESPONSIBILITIES: * Receive and forward requests from Members regarding their vessel, dock, and service issues. * Assist Membership and Guests in locating and tying up in allocated slips. * Daily inspection of docks, lockers, and dry sail areas. * Routine cleaning of docks and Fleet assets. * Cleaning and maintenance of club support boats, Ideal 18 and Sonar fleets. * Assist in the completion of Capital Projects. * Other duties as specified by the Director of Fleet and Fleet Operations Manager. WHAT YOU BRING? * Ability to multi-task in a fast-paced environment. * Highly motivated and works well with little supervision. * Strong organizational skills, with attention to detail. * Ability to work well within a team environment. * Boating experience preferred but not required. * Must effectively manage stressful situations and maintain professional composure, while effectively and calmly addressing challenges. * A Pleasure Craft Operator Card (PCOC) is preferred, but not required. HOURS OF WORK: * This is a seasonal, * Must be able to work weekdays, weekends and public holidays, as well as various shifts (days & evenings). * Able to work at RCYC’s Island Clubhouse facility, located on the Toronto Islands. * Accessible via our private Club launch at 150 Cherry St. with free parking and accessible via public transit. * Alternate transportation option: Free water taxi service offered to and from Yonge St. and Queens Quay. PHYSICAL REQUIREMENTS: This job requires prolonged periods of standing and walking outside throughout the Island. Lifting and carrying objects up to 50 pounds, as well as frequent bending, are also required. ACCOMODATION: The Royal Canadian Yacht Club is proud to be an equal opportunity employer committed to a diverse and inclusive workplace. We ensure that all individuals are treated equally, respectfully and with integrity. We welcome resume submissions from all qualified applicants and thank you for your interest in the Royal Canadian Yacht Club. If accommodations are required, please contact Human Resources directly. All information received will be addressed confidentially. Days, Evenings and Weekend Shifts Available. 20 - 30 hours per week

The Marina Assistant manages marina logistics, including welcoming vessels and assisting members with docking and service requests. They are also responsible for the daily inspection and maintenance of docks, club support boats, and fleet assets.

The ideal candidate possesses strong organizational and customer service skills with the ability to work in a fast-paced, outdoor environment. While boating experience and a Pleasure Craft Operator Card (PCOC) are preferred, they are not strictly required.

• Competitive seasonal compensation • Scenic waterfront work environment • Flexible schedule • Skill-building opportunities • Free water taxi service • Free parking

• Customer servicePreferred
• TeamworkPreferred
• Problem solvingPreferred
• Attention to detailPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Marina operations
• Customer service
• Organizational skills
• Multi-tasking
• Boating
• Teamwork
• Communication
• Attention to detail
• Problem solving
• Vessel handling
• Workplace Inclusivity
• Composure
• Organizational Skills
• Self-Motivation
• Customer Service
• Multitasking
• Operations Management
• Operations
• Pleasure Craft Operator Cards
• Taxicab
• Detail Oriented

• Hospitality
• Sports & Recreation
• Logistics
• Customer Service & Support
• Trades
• Marina Manager
• Logistics Manager
• Supply, Distribution and Related Managers
• Supply Chain Managers
• Transportation, Storage, and Distribution Managers

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week