Patient Service Clerk

Job summary

Provide reception, communication, and clerical support for the Oncology Clinic. Support patient services and clinic operations in accordance with the health centre’s policies and standards.

Job details

Job Summary & Requirements This is for 3 casual vacancies The Simcoe Muskoka Regional Cancer Program is one of fourteen in the province of Ontario. As the Patient Services Clerk you will be is responsible for reception, communication and clerical duties of the Oncology Clinic in accordance with the organizational philosophy, policies and standards of the Royal Victoria Regional Health Centre. As a qualified candidate you will have the following job requirements: Medical Office Administration Certificate/Diploma or Equivalent Program essential Office administration experience in a hospital environment or equivalent Competencies: Computer literacy - Microsoft Office – essential Keyboarding skills – 50wpm – essential Current experience with Meditech, including registration, EMR, order entry and appointment scheduling an asset Current experience in the processing of physicians orders an asset You are ideal for this position if you have: Demonstrated commitment to customer service skills Demonstrated ability to communicate effectively using both oral and written format with patients, families, public, colleagues and other members of the interprofessional team Demonstrated ability to be flexible and adaptable to a changing work environment Demonstrated ability to prioritize and function effectively in a busy environment Demonstrated problem-solving ability and organizational skills Demonstrated ability to work independently and collaboratively as part of a team Demonstrated ability to function in a multi-task environment Demonstrates commitment to maintaining confidentiality Demonstration of commitment to ongoing learning

What you’ll do

Provide reception, communication, and clerical support for the Oncology Clinic. Support patient services and clinic operations in accordance with the health centre’s policies and standards.

Requirements

A Medical Office Administration certificate, diploma, or equivalent program is essential, along with hospital or equivalent office administration experience. Candidates must have Microsoft Office literacy and keyboarding skills of 50 words per minute; Meditech experience and processing physicians’ orders are assets.

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Appointment Scheduling · Preferred
• written communication · Preferred
• Problem solving · Preferred
• Organization · Preferred
• adaptability · Preferred
• Multitasking · Preferred
• Microsoft Office · Preferred
• Prioritization · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Oral Communication
• Written Communication
• Flexibility
• Adaptability
• Prioritization
• Problem-Solving
• Organization
• Independent Work
• Teamwork
• Multitasking
• Confidentiality
• Microsoft Office
• Keyboarding
• Meditech
• Appointment Scheduling

Job areas

• Healthcare
• Administrative
• Customer Service & Support

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