Travel Executive / Travel Consultant

Original job posting

The Travel Executive is responsible for acquiring new clients and creating personalized travel itineraries while meeting sales targets. They must also manage bookings, resolve client issues, and maintain strong relationships with travel suppliers.

Job details

Job Description Experience: 2-5 yrs Job Location: Delhi NCR Roles and Responsibilities Develop and maintain a client base by identifying and acquiring new customers through various sales channels. Provide personalized travel consulting and create customized travel itineraries based on client preferences, budgets, and schedules. Sell and promote travel services, including flights, accommodations, car rentals, and tour packages. Upsell and cross-sell additional services such as travel insurance, premium packages, and local tours to maximize revenue. Build strong relationships with travel suppliers and negotiate competitive rates for clients. Meet and exceed sales targets through proactive selling and excellent customer service. Stay updated on travel trends, destinations, and industry regulations to provide expert advice to clients. Handle bookin-g changes, cancellations, and travel disruptions with efficiency and professionalism. Resolve client queries, complaints, and travel-related issues in a timely manner. Use CRM tools to manage customer data, track sales performance, and report sales activity. Collaborate with internal teams (marketing, operations, customer service) to ensure smooth client experiences. Desired Candidate Profile Any graduate/post-graduate. Excellent customer focus strong communication skills, self-driven and has a passion to pursue a career in travel. Excellent negotiation skills. Highly motivated individual who can deliver continuously under a target driven sales environment. Sound knowledge of domestic and international travel trends. Degree in Hospitality, Travel, Tourism, Business or relevant field. Personal travel experience will be an advantage. Role: Operations - Other Industry Type: Travel & Tourism Functional Area: Customer Success, Service & Operations Employment Type: Full Time, Permanent E-mail: hr@safarmentor.com Contact No: 1204985705 Click here to apply

What you’ll do

The Travel Executive is responsible for acquiring new clients and creating personalized travel itineraries while meeting sales targets. They must also manage bookings, resolve client issues, and maintain strong relationships with travel suppliers.

Requirements

Candidates must hold a graduate or postgraduate degree, preferably in Hospitality, Travel, Tourism, or Business. Strong communication, negotiation, and customer service skills are required, along with 2-5 years of relevant experience.

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Sales · Preferred
• Negotiation · Preferred
• Communication Skills · Preferred
• Upselling · Preferred
• Relationship Building · Preferred
• CRM · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Travel Consulting
• Customer Service
• Itinerary Planning
• Negotiation
• Upselling
• Cross-selling
• CRM
• Relationship Building
• Communication Skills
• Travel Industry Knowledge
• Problem Solving

Job areas

• Customer Service & Support
• Sales
• Hospitality
• Consulting
• Management & Leadership