Sales Development Representative, School Bus

Job summary

The Sales Development Representative will act as the primary point of contact for prospective customers and support Transit Sales Executives with lead generation and sales processes. Responsibilities include managing CRM records, booking appointments, and maintaining strong relationships with existing and new accounts.

Job details

Meet the Smart Safety Company At Safe Fleet our Vision is to be the leading global provider of safety solutions for fleet vehicles. We are committed to saving lives, preventing injuries and making fleets more productive. Whether you work in our Charlotte plant to build life-saving stop arms for school buses, or design advanced camera vision products in our Vancouver office, or forge valves and high-quality nozzles to fight fires, you’ll contribute to our goal to keep everyone safe. We are a fast-growing manufacturing, service, and technology company with over 1700 employees in over 15 locations across Canada, the US and the UK. The Sales Development Representative (SDR) will be the first point of contact for prospective customers looking for information about our products, the consistent voice that checks in with existing customers to ensure they are happy with the solutions we’ve provided and that they are aware of any new or additional solutions we can offer. The SDR will be the primary support person for our busy Transit Sales Executives, operating out in the field. You will Strive to create new business within assigned territories by reaching out to new accounts, and introducing or selling new solutions to already existing accounts Provide outstanding Customer Service via phone or telephone Work within CRM to enter sales orders and modify orders when required Coordinate sales processes and activities; make warm and cold calls to generate revenue growth and support strategic campaigns in cooperation with the Sales Executives and Management Place outbound follow-up calls to sales leads Book appointments and webinars for the Sales Executives in support of sales strategies Update CRM with activities and contact records Provide follow-up to existing/prospective customers regarding sales, product inquiries Develop and maintain strong rapport with customers in your territory Work with the Sales Manager and Sales Executives to align goals, priorities and methodologies for your territory Perform other relevant duties that may be assigned from time to time Salary: $48,000-$54,000/yr + Commission (~$4,000) At Safefleet, we are an equal opportunity employer that is committed to creating a diverse and inclusive workplace where everyone is valued and respected. We embrace diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. We promote fair and equitable hiring practices and foster a culture of inclusivity and respect. Our core values of integrity, innovation, teamwork, customer focus, and safety guide our efforts to provide a workplace where all employees can thrive and reach their full potential. Requirements At least 1 year of previous experience in sales or customer service (not retail) Highly motivated with a desire to be successful Excellent interpersonal, written and oral communication skills Strong understanding of Internet-based tools and MS Office apps Commitment to providing ‘World-class’ customer service Capacity to learn about and speak confidently regarding a wide range of technology products Excellent listening skills and the ability to ask probing questions, understand concerns and overcome objections Excellent organizational and time management skills Availability to work Mon – Fri, 6am – 2.30pm

What you’ll do

The Sales Development Representative will act as the primary point of contact for prospective customers and support Transit Sales Executives with lead generation and sales processes. Responsibilities include managing CRM records, booking appointments, and maintaining strong relationships with existing and new accounts.

Requirements

Candidates must have at least one year of experience in sales or customer service, excluding retail. Strong communication, organizational skills, and proficiency in MS Office and CRM tools are required.

Listed skills

• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Customer Service
• CRM
• Communication
• Time Management
• Organizational Skills
• Lead Generation
• Cold Calling
• Warm Calling
• MS Office
• Technology Sales
• Problem Solving
• Interpersonal Skills
• Overcoming Objections
• Sales Strategy
• Workplace Inclusivity
• Self-Motivation
• Customer Relationship Management
• Management
• Cooperation
• Selling Techniques
• Innovation
• Listening Skills
• Valves (Piping)
• Sales Development
• Sales Management
• Verbal Communication Skills
• Revenue Growth
• Setting Appointments
• Teamwork

Job areas

• Sales
• Customer Service & Support
• Manufacturing
• Sales Development Representative
• Business Development Specialist
• Commercial Sales Representatives
• Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

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