Direct Service & Abuse Supervisor

Job summary

The supervisor leads a team of direct service and abuse workers, overseeing case management, child maltreatment investigations, and service delivery. They ensure staff compliance with federal and provincial legislation while managing unit workload and administrative procedures.

Job details

All Sagkeeng CFS workers are expected to exhibit a commitment to the 7 Teachings: Respect, Love, Wisdom, Bravery, Truth, Honesty, and Humility. Sagkeeng CFS is an equal opportunity employer, committed to providing employment and professional development to Indigenous People. Job Summary and Qualifications Areas of specialty: The Direct Service & Abuse Supervisor will provide leadership and supervision to a team of direct service workers and abuse worker with respect to case management and planning, investigations of reported child maltreatment within agency's jurisdiction boundaries, along with their unit administrative assistant. They are responsible for service delivery, unit workload distribution, and implementation of all administrative, service and personnel policy and procedures. The Supervisor is responsible for staff being in compliance with federal and provincial child welfare legislation, regulations and standards; being responsible for ensuring the implementation of integrated service delivery from all clients receiving services from SCFS. Qualifications: BSW degree preferred, or post-secondary degree in Social Sciences acceptable. Other acceptable combinations of education and related experience may be considered. Minimum of five (5) years’ experience working directly in the child welfare profession. Minimum of three (3) years direct Supervisory experience within Child Welfare. Three years’ experience working with youth and/or young adults. Experience in crisis intervention, case management, and assessment of high-risk situations. Proven ability in implementation of service programs and delivery. Excellent interpersonal, verbal, written and organizational skills. Strong analytical, assessment, problem solving and treatment planning skills. Ability to navigate and knowledge of the Provincial CFS Data Base system. Valid class five driver’s license, a reliable vehicle; and auto-loss of use. The ability to speak and/or understand the Ojibway language is considered a definite asset. Demonstrated understanding of Ojibway culture and its communities is considered a definite asset. An understanding and awareness of the strengths and challenges of Indigenous children, youth, families and communities. Commitment to positive workplace communication and adherence to professional boundaries. Demonstrated intermediate level knowledge of Microsoft Office (i.e. Word, Excel, Power Point, SharePoint, Teams). Duties & Responsibilities (include but are not limited to): Oversee and manages service delivery and abuse unit. Review all cases daily as required to determine follow-up and ensure the appropriateness of agency involvement; ensures appropriate response to all allegations of abuse or neglect, where child(ren) may be at risk. Provides consultation in the investigation and management of all investigations of reported child maltreatment. Supervises direct service workers ensuring all cases are managed in accordance with relevant legislation, regulations and standards including An Act Respecting First Nations, Metis and Inuit Children Youth and Families and The Child and Family Services CFS Act; attend to the specific needs of each case as required. Ensuring completion and recording of initial and on-going assessments, child protection investigations and ongoing services, including service plans for all assigned cases. Completes day to day supervision of staff, ensuring completion of necessary written reports, recordings and documents for filing and statistical purposes. Qualified candidates will be required to undergo a criminal record check, child abuse registry check, and a prior contact check as a condition of employment. Sagkeeng Community members and Indigenous candidates will be given preference and are encouraged to self-identify as being of Indigenous descent.

What you’ll do

The supervisor leads a team of direct service and abuse workers, overseeing case management, child maltreatment investigations, and service delivery. They ensure staff compliance with federal and provincial legislation while managing unit workload and administrative procedures.

Requirements

Candidates must have a BSW or related post-secondary degree with at least five years of child welfare experience and three years of supervisory experience. Proficiency in crisis intervention, assessment, and knowledge of provincial CFS database systems is required.

Listed skills

• crisis intervention · Preferred
• assessment · Preferred
• Problem solving · Preferred
• policy implementation · Preferred
• interpersonal skills · Preferred
• Leadership · Preferred
• case management · Preferred
• Reporting · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Child welfare
• Case management
• Crisis intervention
• Staff supervision
• Assessment
• Problem solving
• Treatment planning
• Leadership
• Policy implementation
• Interpersonal skills
• Analytical skills
• Microsoft Office
• Reporting
• Child protection
• Investigation
• Courage
• Supervision
• Organizational Skills
• Workplace Communication
• Treatment Planning
• Valid Driver's License
• Planning
• Microsoft Excel
• Management
• Case Management
• Child Protection
• Child And Family Services
• Child Welfare
• Crisis Intervention
• Humility
• Problem Solving
• Microsoft PowerPoint
• Microsoft SharePoint
• Social Sciences
• Filing
• Honesty

Job areas

• Social Services
• Management & Leadership
• Government & Public Sector
• Director of Substance Abuse Services
• Social / Human Services Manager
• Social Welfare Managers
• Social and Community Service Managers

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