Customer Service Agent (full-time)

Job summary

Act as the primary point of contact for customers to provide a genuine and high-quality experience. Serve as an ambassador for the company's mission to equip outdoor enthusiasts for their adventures.

Job details

SAIL Outdoors is a company from Quebec that offers a vast selection of brand-name products for outdoor sports, camping, hunting, and fishing through their Quebec and Ontario stores.Benefits offered: Generous employee discounts Exclusive deals at partner companies Continued training Employee and Family Assistance Program Group insurance program (50% of premiums paid by employer) RRSP with employer contribution As a customer service agent, you are the first and last point of contact with our customers. Your main responsibility will be to become an ambassador to the SAIL’s mission and values: Equip and offer a genuine customer experience to all outdoor enthusiasts so that they may enjoy their adventures to the fullest. – You are an outdoor enthusiast? – You enjoy sharing with others and know how to listen? – You are known for your energy and the effort you put into what you are passionate about?JOIN THE EXPEDITION!

What you’ll do

Act as the primary point of contact for customers to provide a genuine and high-quality experience. Serve as an ambassador for the company's mission to equip outdoor enthusiasts for their adventures.

Requirements

Candidates should be outdoor enthusiasts with strong listening skills and a passion for sharing knowledge. High energy and a dedicated effort toward their work are expected.

Benefits

• Employee Discounts • Partner Company Deals • Continued Training • Employee And Family Assistance Program • Group Insurance Program • RRSP With Employer Contribution

Listed skills

• Customer service · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Active Listening
• Communication
• Passion For Outdoors
• Interpersonal Skills

Job areas

• Customer Service & Support
• Retail
• Sports & Recreation