Office Technician II

Position Title: Office Technician II Bargaining Unit: AFSCME Job Description: Under general supervision of a divisional manager, section supervisor or office manager, performs special project work and a variety of skilled technical duties in providing support services to professional and managerial staff. This is very responsible and specialized clerical work which requires independent judgment, the ability to establish and manage records and tracking systems, and initiative in reviewing for accuracy and completeness the systems established. Position Salary Range: $19.95 - $30.00 This position is eligible for full city benefits, including: Health Insurance Dental, Vision and Life Insurance Paid vacation and personal leave Six to Twelve weeks of paid parental leave from day 1 of employment Retirement contributions toward a pension plan and/or 401(k) A robust Employee Assistance Plan (EAP) Up to $4,000 tuition reimbursement annually Discounted supplemental benefits like pet insurance and legal services IMPORTANT: Early application submittal is encouraged. This position will remain open until filled and may close at any time without notice. Key Responsibilities: Compiles and maintains record of departmental/divisional transactions and activities. Performs a variety of clerical duties utilizing knowledge of departmental systems, operational procedures and specialized office equipment. Composes and types correspondence, technical reports and summary data. Performs any combination of routine posting, calculating, compiling of data and statistical computation. Analyzes and organizes information developed in order to prepare various reports and studies required by the department. Presents reports to professional and managerial staff in written form. Answers phone and gives information to callers or researches information needed, and independently follows through on requests verbally or in writing. Responsible for interpretation of federal, state, city or departmental policies and relaying that information to the general public, department personnel and other city employees. Receives and processes various types of applications, bids and requests for services; determines eligibility, responsiveness and compliance with required specifications. Documents and records decisions made. May meet with employees, contractors and members of the general public individually or in a group to explain policies, procedures and department decisions. Provides technical and clerical support to departmental committees and boards. Transcribes minutes of the meetings, follows through on board assignments by providing details of projects or required actions to individual members. Prepares agendas, makes contact for required attendance, assembles board materials or packets of information as determined to be needed for accurate decisions by the board/committee. Posts and notifies the public of scheduled meetings and decisions made in accordance with state statutes and city policy. Operates Computer in order to maintain, track and retrieve data. Determines computer format for reports and data collection. Catalogs, files and records data in accordance with departmental policies and procedures. Performs all the duties of Office Tech I. May do mathematical calculations needed to assist division in developing project cost estimates and reviewing contractor bids. Prepares initial figures for project cost analysis and budget planning. Performs other related technical duties and special projects as assigned. Minimum Qualifications: Graduation from high school or equivalency and four years’ work experience as a secretary or in a related clerical position. Experience and training must include records management, research, data entry and retrieval from computer terminals, and the use of personal computers to do word processing or spreadsheets. Education and experience may be substituted one for the other on a year-for-year basis. Ability to type 60 wpm net and/or proficiency in the use of computers for filing system, word processing and/or spreadsheets, depending on departmental requirements. Depending on department’s needs, position may require demonstrated ability to take dictation, speed write and accurately record minutes of meetings in an efficient and satisfactory manner. Ability to operate various standard office equipment and other specified technical equipment. Must be well organized, meticulous and able to prioritize tasks. Must be able to develop and manage automated and complex filing systems. Knowledge of office procedures, Business English, proper correspondence formats, and letter and memoranda composition. Considerable knowledge of divisional operations, departmental procedures and systems and related law and regulations. Must possess good research and mathematical skills and be able to use calculators. Ability and means to travel between office and other worksites or locations when necessary to collect or distribute information. WORKING CONDITIONS: Light physical effort and usually comfortable working positions. Occasional exposure to disagreeable elements and unpleasant working conditions depending on special assignment. May be exposed to discomforts associated with constant monitoring of computer video display screens. Intermittent exposure to stress as a result of human behavior and various responsibilities. The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. POSITION TYPE Full-Time POSITION SALARY RANGE $19.95 - $30.00 DEPARTMENT Public Utilities Full Time/Part Time: Full time Scheduled Hours: 40

The Office Technician II performs specialized clerical and technical support duties, including managing records, tracking systems, and preparing reports for professional staff. They also facilitate departmental meetings, interpret policies for the public, and assist with budget planning and project cost analysis.

Candidates must have a high school diploma or equivalent and at least four years of relevant clerical or secretarial experience. Proficiency in computer systems, word processing, spreadsheets, and the ability to type 60 wpm are required.

• Health Insurance • Dental Insurance • Vision Insurance • Life Insurance • Paid vacation • Personal leave • Paid parental leave • Retirement contributions • Pension plan • 401(k) • Employee Assistance Plan • Tuition reimbursement • Pet insurance • Legal services

• Time managementPreferred
• Customer servicePreferred
• CommunicationPreferred
• Data entryPreferred

Identified from the job description. Confirm important requirements above.

• Records management
• Data entry
• Word processing
• Spreadsheets
• Technical writing
• Statistical computation
• Office administration
• Mathematical calculations
• Budget planning
• Meeting minutes transcription
• Policy interpretation
• Customer service
• Research
• Computer operation
• Time management
• Communication
• Dictation
• Office Equipment
• Calculators
• Support Services
• Information Organization
• Planning
• Automation
• Cost Benefit Analysis
• Business English
• Clerical Works
• Computer Terminals
• Data Collection
• Data Entry
• Display Devices
• Word Processing
• Records Management
• Employee Assistance Programs
• Mathematics
• Memos
• Office Management
• Office Procedures
• Operations
• Public Utility
• Writing Systems
• Writing
• Written Composition
• Filing
• Transcribing
• Prioritization

• Administrative
• Government & Public Sector
• Office Technician
• Office Technician / Typist
• Typists and Word Processing Operators
• Word Processors and Typists

Minimum education

High school

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week