Samantha Goff

Customer-focused sales and business professional with 7+ years of experience supporting customers, recommending products based on individual needs, preparing sales documentation and invoices, coordinating suppliers and deliveries, and managing day-to-day business operations. Entrepreneurial background spanning salon and restaurant ownership, with hands-on experience in marketing, hiring, inventory, vendor relations, customer issue resolution, and client communication. Seeking remote or flexible opportunities in inside sales, B2B sales, business development, appointment setting, or account support.

• Attention to detail
• Cash handling
• Communication
• Customer service
• English
• Inventory management
• Leadership
• Microsoft Excel
• Microsoft Office
• Microsoft Word
• Organization
• Point-of-sale systems
• Problem solving
• Sales
• Teamwork
• Time management

1. Founder / Owner

   Celora Salon Inc.

   Jun 2025 to Present

   Oakville, ON

   • Manage client and supplier communications, including incoming calls, service inquiries, product orders, and ongoing customer needs. • Lead social media marketing and promotion for the salon while maintaining product inventory and placing supply and retail orders. • Recruit stylists and manage chair-rental opportunities, including communication with prospective professionals. • Provide selected salon services, including hair extensions, simple cuts, and hair colouring.

2. Owner / Manager

   Not Another Restaurant

   Sep 2023 to Mar 2025

   Mississauga, ON

   • Managed hiring, staff oversight, inventory, purchasing, and day-to-day restaurant operations. • Handled customer concerns and questions while maintaining a positive guest experience. • Managed ordering of food, beverages, and operating supplies and supported front-of-house service as required.

3. Sales Associate

   Elite Container Terminals

   Oct 2018 to Present

   Mississauga, ON

   • Speak with customers to understand their requirements, explain available products, and help identify the best option for their needs. • Monitor inventory and complete sales documentation in Microsoft Excel. • Prepare customer invoices and support day-to-day sales administration.

4. Sales Associate

   Supreme Shipping Containers

   Sep 2018 to Present

   Freelton, ON

   • Provide customers with detailed product and service information and recommend options aligned with their requirements. • Coordinate with delivery companies to secure transportation and communicate with suppliers regarding product inventory. • Create and update inventory lists, prepare advertisements, complete Excel sales forms, and write invoices.

5. Administrative Assistant

   Ultrabox Industrial Ltd.

   Oct 2016 to Apr 2017

   Mississauga, ON

   Customer calls, meeting coordination, payment follow-up, document organization, and delivery arrangements.

6. Administrative Assistant

   Invent Logistics Technology Ltd.

   Aug 2016 to Sep 2016

   Mississauga, ON

   Customer calls, meeting coordination, payment follow-up, document organization, and delivery arrangements.

7. Manager / Key

   California Sandwiches

   Aug 2014 to Jul 2015

   Mississauga, ON

   Store opening/closing, staff supervision, inventory control, cash handling, and customer complaint resolution.

8. Earlier Customer Service Experience

   California Sandwiches; Quesada Burritos & Tacos

   Jan 2010 to Jan 2015

• CannSell

• Smart Serve