Co-Op IT

Job summary

The role involves assisting with day-to-day IT support tickets, troubleshooting hardware and software, and deploying new devices. Additionally, the student will support specific projects such as system migrations and process documentation.

Job details

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests. EMPLOYER: Northland Properties Corporation (NPC) LOCATION: Support Centre, Vancouver, BC EMPLOYMENT TYPE: Co-Op HOURLY RATE: $18.50-21.00/hour About The Role We’re looking for an IT Co-Op Student to join our IT team. This is a hands-on role for a student who is currently enrolled in a relevant Computer Science or Information Technology program and eager to gain practical, real-world experience working alongside our IT team. This is a great opportunity for a student who wants to build hands-on technical experience, work on projects with real business impact, and learn directly from experienced IT professionals in a supportive, mentorship-driven environment. What You’ll Do Core Responsibilities Assist with day-to-day IT support tickets, troubleshooting hardware, software, and network issues Help maintain and document systems, equipment inventory, or configurations Support setup and deployment of new devices, software, or tools for staff Escalate and track issues through to resolution alongside senior IT staff Additional Responsibilities Assist with a defined project such as a system migration, tool rollout, or process documentation Research and help evaluate tools, platforms, or vendors relevant to the project Prepare summaries, documentation, or reports for the IT team Test and provide feedback on new systems or workflows before wider rollout Collaboration & Learning Work closely with IT staff and cross-functional teams to understand how the department supports the business Participate in team meetings, check-ins, and learning opportunities Ask questions, share ideas, and bring a fresh perspective to existing processes What We’re Looking For Currently enrolled in a Computer Science or Information Technology program, working toward a co-op or internship requirement Previous general work experience OR relevant coursework, projects, or prior work experience in IT, software development, or a related field Genuine interest in learning about IT Helpdesk, Operations, Project Management, Security and other IT team functions; and how it supports the business Comfortable learning new tools and systems quickly, and asking questions when unsure Strong communication skills and a collaborative, team-oriented attitude Organized, self-directed, and comfortable working with some ambiguity Preferred Certifications / Coursework Computer Science or Information Technology Program IT Security or Cyber Security Program Project Management or Business Analysis Program At Northland Properties Corporation (NPC), we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/(opens in a new tab). Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application. NPC uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. NPC is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. NPC does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email humanresources@northland.ca. NPC takes seriously its obligations under the Human Rights Code.

What you’ll do

The role involves assisting with day-to-day IT support tickets, troubleshooting hardware and software, and deploying new devices. Additionally, the student will support specific projects such as system migrations and process documentation.

Requirements

Applicants must be currently enrolled in a Computer Science or Information Technology program and be legally entitled to work in Canada. Previous relevant coursework, projects, or IT work experience is preferred.

Listed skills

• Network Troubleshooting · Preferred
• Collaboration · Preferred
• Communication · Preferred
• Project management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• IT Support
• Hardware Troubleshooting
• Software Troubleshooting
• Network Troubleshooting
• Systems Documentation
• Device Deployment
• Project Management
• Technical Research
• Communication
• Collaboration

Job areas

• Technology
• Hospitality
• Customer Service & Support
• Software