Secretary, Various Programs

Job summary

Provides secretarial and administrative support to a clinical team, including handling calls and enquiries, coordinating patient appointments and tests, and retrieving patient information. Prepares correspondence, meeting materials, minutes, and reports; supports clinician scheduling and research documents; and follows safety procedures while collaborating with the healthcare team.

Job details

Vancouver, Canada Temporary,Full-Time Apply Save job Program Share on social media Category Clerical/Secretarial Administrative/Administrative Resource Team Requisition number 205510E Date posted 10/14/2026 Job Summary In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. The Secretary provides secretarial and administrative support within a team setting. Duties/Accountabilities Receives calls from all sources including patients; refers calls to other parties or provides information as appropriate and: Determines urgency of incoming calls and takes appropriate action. Relays information to and from clinical staff and outside facilities. Obtains reports by contacting appropriate departments or outside sources. Coordinates appointments and tests for patients in collaboration with the clinical team. Accesses patient information system to retrieve patient data, as appropriate. Greets visitors and handles enquiries. Arranges meetings/conferences and associated logistics. Acts as a recording secretary by preparing agenda; drafting, typing and distributing minutes. Prepares materials as required. Opens, screens, prioritizes and distributes mail. Maintains information and correspondence. Formats and edits documents for correspondence. Drafts routine items for signature as required. Assists with collecting, collating, formatting and preparing reports as required. Assists clinicians in preparation of research documents and grant applications as required by collating information and updating documents. Assists with clinician scheduling, timekeeping and collaborating with the clinical team for coverage as needed. Maintains a safe environment for patients, families and staff by adhering to safety policies, procedures, guidelines and emergency procedures. Participates as a collaborative member of the health care team. Performs other related duties as assigned. Qualifications Education, Training and Experience Grade 12, graduation from a recognized secretarial program, including a recognized course in medical transcription and three years’ recent related experience or an equivalent combination of education, training and experience. Skills And Abilities Ability to keyboard at 50 wpm. Ability to communicate effectively both verbally and in writing. Ability to deal with others effectively. Physical ability to carry out the duties of the position. Ability to organize work. Ability to operate related equipment. Apply Save job Back to search result SVG Internal job portal Current employees must apply through the internal job portal (link is external) . If the internal job posting has expired, please e-mail internaljobshelpu@phsa.ca (link sends email) with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting. SVG PHSA’s values and Coast Salish Teachings PHSA embodies values that reflect a commitment to excellence. PHSA’s values are: Compassion, Respect, Equity, Courage, Innovation. In addition, PHSA accepted six Coast Salish Teachings from Coast Salish Knowledge Keeper Shane Pointe, Siem Te’ta-in. Learn more about PHSA’s values and teachings Back to top Sign up for job alerts SVG Learn about new career opportunities Be the first to know about new jobs at PHSA with recent postings sent straight to you! 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Locations AbbotsfordBurnabyCampbell RiverChilliwackCoquitlamCourtenayCranbrookDawson CreekDuncanFernieFort St. JohnHopeKamloopsKelownaLadnerLangleyMaple RidgeMissionNanaimoNelsonNew WestminsterNorth VancouverNorthern BcOliverParksvillePembertonPentictonPort CoquitlalmPort CoquitlamPort MoodyPowell RiverPrince GeorgeRichmondSaanichtonSalmon ArmSecheltSquamishSurreyVancouverVernonVictoriaWhistlerWhite Rock Abbotsford Burnaby Campbell River Chilliwack Coquitlam Courtenay Cranbrook Dawson Creek Duncan Fernie Fort St. John Hope Kamloops Kelowna Ladner Langley Maple Ridge Mission Nanaimo Nelson New Westminster Northern Bc North Vancouver Oliver Parksville Pemberton Penticton Port Coquitlalm Port Coquitlam Port Moody Powell River Prince George Richmond Saanichton Salmon Arm Sechelt Squamish Surrey Vancouver Vernon Victoria Whistler White Rock Your personal information is collected, used, and disclosed only for the purposes of delivering updates to you about career opportunities. Provincial Health Services Authority collects your information as authorized under section 26 (c) of the British Columbia Freedom of Information and Protection of Privacy Act (FIPPA). By submitting your information, you acknowledge that you have read our privacy policy and consent to receive email communication from PHSA. You may unsubscribe at any time. I accept terms of service Current employees must apply through the internal job portal (link is external) . If the internal job posting has expired, please e-mail internaljobshelpu@phsa.ca (link sends email) with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting. PHSA embodies values that reflect a commitment to excellence. PHSA’s values are: Compassion, Respect, Equity, Courage, Innovation. In addition, PHSA accepted six Coast Salish Teachings from Coast Salish Knowledge Keeper Shane Pointe, Siem Te’ta-in.

What you’ll do

Provides secretarial and administrative support to a clinical team, including handling calls and enquiries, coordinating patient appointments and tests, and retrieving patient information. Prepares correspondence, meeting materials, minutes, and reports; supports clinician scheduling and research documents; and follows safety procedures while collaborating with the healthcare team.

Requirements

Requires Grade 12, graduation from a recognized secretarial program that includes medical transcription, and three years of recent related experience, or an equivalent combination of education, training, and experience. Applicants must be able to type 50 words per minute and communicate effectively, work well with others, organize work, operate related equipment, and perform the position's physical duties.

Listed skills

• document preparation · Preferred
• written communication · Preferred
• Organization · Preferred
• report preparation · Preferred
• interpersonal communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Medical Transcription
• Keyboarding
• Verbal Communication
• Written Communication
• Interpersonal Communication
• Organization
• Appointment Coordination
• Document Preparation
• Meeting Coordination
• Timekeeping
• Patient Information Systems
• Report Preparation
• Mail Management
• Clinical Team Collaboration
• Operating Office Equipment

Job areas

• Administrative
• Healthcare

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