Sapiens is a global leader in intelligent insurance software solutions. With our robust platform, customer-driven partnerships, and rich ecosystem, insurers are empowered to future-proof their organizations with operational excellence in a rapidly changing marketplace. We help insurers harness the power of AI and advanced automation to support core solutions for property and casualty, workers’ compensation, and life insurance, including reinsurance, financial & compliance, data & analytics, digital, and decision management. Sapiens boasts a longtime global presence, serving over 600 customers in more than 30 countries with its innovative SaaS offerings. Recognized by industry experts and selected for the Microsoft Top 100 Partner program, Sapiens is committed to partnering with our customers for their entire transformation journey and is continuously innovating to ensure their success.
Remote · Alberta, Canada
The Program Director is responsible for the end-to-end execution, delivery integrity, and commercial outcomes of complex customer programs. They lead cross-functional teams to ensure milestones are met, risks are mitigated, and business value is realized through an AI-native delivery model.
Remote · Canada
Oversee quality assurance efforts for a complex integrated platform by defining test strategies and managing a hybrid QA team. Coordinate end-to-end testing, defect management, and platform-level release readiness across multiple modules.
Remote · Canada
Manage the full recruitment lifecycle for SaaS insurance products, from initial sourcing to offer negotiation. Partner with leadership and hiring managers to drive hiring strategies and build talent pipelines across multiple regions.
Remote · Toronto, Ontario, Canada
The Service Manager will oversee end-to-end production support services, managing incident resolution, SLA compliance, and cross-functional coordination. They will also drive continuous service improvements, lead major incident calls, and manage customer-facing escalations.
Remote · Canada
Oversee end-to-end delivery of production support services for insurance software, managing incident resolution and SLA compliance. Coordinate across cross-functional teams to drive root cause analysis and continuous service improvements for SaaS environments.
Remote · Alberta, Canada, California, United States
The Program Director owns the execution and delivery integrity of customer programs, focusing on governance, milestone management, and value delivery. They lead cross-functional teams to ensure on-time, within-scope delivery while driving commercial outcomes like NRR and ARR.
Remote · Canada
The Lead Quality Assurance Analyst will define and implement comprehensive test strategies while managing a hybrid team of manual and automation engineers. They will oversee platform-wide quality initiatives, coordinate testing across environments, and collaborate with cross-functional stakeholders to ensure high-quality delivery.
