International Operations Coordinator

Job Content (SDF) Details Job Content (SDF) Details Competition Number P17826 Posting Title International Operations Coordinator Classification Band 6 Location Saskatchewan Polytechnic Saskatoon Campus Other Location(s) Saskatchewan Polytechnic Saskatoon Campus Building Other Building Date Posted 08/21/2026 Closing Date 09/01/2026 JIQ # 226 Start Date 09/14/2026 End Date Open Until Filled No Ongoing No Category of work Full Time Bargaining Unit Professional Services Hours of Work Regulated 36 hours (5/4 work pattern) Salary Range $2,075.08 to $2,479.38 bi-weekly Temporary Market Stipend Incumbent Total Assigned days (AC) / Total Hours per biweekly pay Regulated 36 (5/4 work pattern)/72 hours per biweekly pay Posting Status Open Special Instructions to Applicants Saskatchewan Polytechnic considers the diversity of our workforce to be one our leading strengths and greatest assets. Our employee diversity enhances our ability to meet the needs of an increasingly diverse student population. Currently, approximately 20% of our students are Indigenous. A continued emphasis on the development of a representative workforce is one of Sask Polytech’s strategic priorities and, as an organization, we are making significant efforts to attract and retain Indigenous employees. Job Duties Job Duties/Qualifications, Skills and Abilities(QSA) Job Duties Reporting to the Director of International Enrollment, the International Operations Coordinator plays a central role in providing operational support to multiple International Education areas. The position serves as a primary point of contact for prospective and current international students, leading the triage and coordination of inquiries received through phone, email, appointment systems, social media, and client relationship management platforms to ensure timely, accurate, and student focused service. In addition to student support, the role is responsible for financial, logistical, and operational coordination for the department. This includes acting as the lead resource for purchasing, processing, and reconciling overseas contractor and agent accounts, coordinating invoice payments, and supporting budget activities. The position also manages departmental logistics such as domestic and international travel arrangements, expense claims, and event coordination for international student engagement activities, including, from time to time, partners participating in Saskatchewan Polytechnic visits. Primarily, The Position Will Serve 4 Main Functions: Prospective and current international student support This position will play a lead role in triaging inquiries from prospective and current international students through a variety of methods – phone, email, appointment booking, social media and client relationship management software. Proficiency in a second language is considered an asset. Assess, problem solve, and triage issues related to meeting scheduling, workshops, orientations, or the provision of accommodations in collaboration with relevant stakeholder units. Assess, respond to, and triage difficult situations involving prospective and current students using a trauma informed approach, including deescalating emotionally charged situations. Ensure confidentiality, sensitivity, and discretion in all employee and student interactions in alignment with International Education and Student Services practices. First point of contact for international students and visitors to Canada Finance, budget and purchasing Act as lead resource for departmental purchasing, processing and reconciling overseas contractor and agent accounts, coordinate and pay invoices. Work with the Agent Relations Specialist and Manager, International Enrolment, to monitor, compile, and reconcile financial records, including adjustments for foreign currency exchange. Provide support in keeping financial records for educational agent and in-country representative agreements and activities, ensuring strong attention to detail for each specific contract. Support the International Education Director and Managers in developing budget input forms and providing input for divisional budget projections. Support reconciliation of international events and travel expense forms, including calculating varying per diems and reconciling exchange rates. Logistics and management support Coordinate all travel for the department, including overseas travel and process expense claims; support event coordination for both prospective and current international students, and when required for students going abroad on Saskatchewan Polytechnic approved Global. Ensure Saskatchewan Polytechnic visitors are prepared for visa applications and have all required details for engagement activities. In collaboration with the International Education AVP, the Director and Managers review and update technical guidance, with particular attention to insurance, travel advisories, and Saskatchewan Polytechnic policies and procedures. Act as the departmental contact for inbound and outbound delegations and visits and provide Saskatchewan Polytechnic and external personnel with information related to deployment in accordance with institutional policies and procedures. This includes, but is not limited to, passport and visa requirements, flights, health insurance, travel advances, and accommodations. Learning Experiences File management – take the lead role organizing office files, appointment booking and supporting the department as directed by Manager(s) and director. Respond to information requests regarding programs and courses. Remain current and informed on the institutional policies, procedures, programs, services, and activities, and contribute to the development of departmental and unit protocols and guidelines related to International Education support. Assist with the ongoing review and updating of departmental website pages and intranet content and provide logistical support for communications-related initiatives. Qualifications, Skills, Abilities And Experience Specific Accountabilities Duties Required Qualifications, Skills and Abilities (QSA) Recognized Business Administration, Accounting or Office Administration Diploma or an equivalent combination of recent relevant training and experience. Three (3) years of recent and relevant experience in an administrative role. Intermediate computer skills with MS Office and proficient with using data management and software systems such as Banner, CRM and Sharepoint or other enterprise resource planning, data base and/or document management systems. Knowledge of Saskatchewan’s post-secondary, secondary and adult education systems. Ability to manage difficult and high-conflict situations including de-escalating and resolving conflict. Excellent organizational, coordinating and time management skills. Ability to work independently and cooperatively in a team environment while ensuring that deadlines, goals and objectives are met. Advanced communication and problem-solving skills. Excellent interpersonal and customer service skills. Ability to use a variety of communication tools, including social media platforms, to effectively engage with international students and communicate with internal and external stakeholders. Demonstrated cultural awareness, cross cultural competence and sensitivity to diverse cultural, religious, and social groups. Desired QSA Required Competencies Posting Supplemental Questions Required fields are indicated with an asterisk (*). * How did you hear about this position? Saskatchewan Polytechnic Careers Site Newspaper LinkedIn Workopolis SaskJobs.ca Social Media Personal Referral Other If you answered 'Other' above, please specify source here: (Open Ended Question) Applicant Documents Required Documents Resume Cover Letter Optional Documents Curriculum Vitae

Provides operational and administrative support for International Education, serving as the primary contact for prospective and current international students. Manages departmental finances, including purchasing and contractor accounts, and coordinates logistics for travel and events.

Requires a diploma in Business, Accounting, or Office Administration and three years of relevant administrative experience. Must be proficient in MS Office and data management systems with strong cross-cultural communication skills.

• Time managementPreferred
• Customer servicePreferred
• Problem solvingPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Administrative Support
• Financial Reconciliation
• Student Support
• Conflict De-escalation
• Budgeting
• Travel Coordination
• CRM Software
• Cross-Cultural Competence
• Event Coordination
• MS Office
• Banner
• Sharepoint
• Customer Service
• Time Management
• Problem Solving
• Communication

• Administrative
• Education
• Customer Service & Support
• Finance & Accounting
• Logistics

Minimum education

College diploma

Minimum experience

2+ years

Apply by

Sep 24, 2026

Posting language

English

Working hours

36 hours per week

Seniority

Mid-Senior level