Library Client Service Associate - Prince Albert Campus

Job Content (SDF) Details Job Content (SDF) Details Competition Number P17815 Posting Title Library Client Service Associate - Prince Albert Campus Classification Band 2 Location Saskatchewan Polytechnic Prince Albert Campus Other Location(s) Building Prince Albert Campus, Technical Building Other Building Date Posted 08/14/2026 Closing Date 08/25/2026 JIQ # 032 Start Date 09/08/2026 End Date 12/24/2026 Open Until Filled No Ongoing No Category of work Part Time Bargaining Unit Professional Services Hours of Work To be Assigned, Regulated 36 hours (modified) Salary Range $20.53 to $24.53 per hour Temporary Market Stipend Incumbent Total Assigned days (AC) / Total Hours per biweekly pay (Part-Time 0.75 FTE) 54 hours per pay period. Daytime availability required for shifts. Posting Status Open Special Instructions to Applicants Saskatchewan Polytechnic considers the diversity of our workforce to be one our leading strengths and greatest assets. Our employee diversity enhances our ability to meet the needs of an increasingly diverse student population. Currently, approximately 20% of our students are Indigenous. A continued emphasis on the development of a representative workforce is one of Sask Polytech’s strategic priorities and, as an organization, we are making significant efforts to attract and retain Indigenous employees. Job Duties Job Duties/Qualifications, Skills and Abilities(QSA) Job Duties Greet and welcome everyone to the library Provide proactive client-focused service by anticipating client needs and by ensuring the highest standards of client service are met to create a welcoming environment Maintains client relationships by responding to basic library reference help and documenting action Proactively prepares for customer inquiries by studying products, services and customer service processes Assists clients in signing materials in and out Show clients how to use technology throughout the library Assists with events and tours under the direction of a supervisor according to established standardized event/program guidelines Shelving, sorting, and processing materials Maintaining attractive, welcoming, and inviting library spaces (I.e., tidying and cleaning) Refer students to library resources to meet their needs Provide technical assistance with library equipment and technology Take payments for library fine and fees Provide assistance with tracking and updating library usage data Assist with client’s lab/study room bookings Handling cash. Provide basic clerical support Qualifications, Skills, Abilities And Experience Specific Accountabilities Duties Required Qualifications, Skills and Abilities (QSA) Minimum six (6) months experience in a customer service environment Grade 12 with supplementary training or experience in technology Basic knowledge of Microsoft Office Basic Internet Basic working knowledge of computers and related office equipment Effective oral communication skills including basic telephone and customer service experience Effective time management and organizational skills Knowledge of automated system software (client databases, inventory etc.) Handling cash and use of a digital cash register Ability to work alone Attention to detail Demonstrates understanding and valuing Equity, Diversity, and Inclusion. Desired QSA Required Competencies Posting Supplemental Questions Required fields are indicated with an asterisk (*). * How did you hear about this position? Saskatchewan Polytechnic Careers Site Newspaper LinkedIn Workopolis SaskJobs.ca Social Media Personal Referral Other If you answered 'Other' above, please specify source here: (Open Ended Question) Applicant Documents Required Documents Resume Cover Letter Optional Documents List of Reference Contacts

The associate provides proactive client-focused service, assisting library patrons with technology, resource location, and material circulation. Responsibilities also include shelving, processing materials, handling payments, and maintaining a welcoming library environment.

Candidates must have a Grade 12 diploma and at least six months of customer service experience. Proficiency in Microsoft Office, basic computer skills, and the ability to handle cash are required.

• Time managementPreferred
• Customer servicePreferred
• Cash handlingPreferred
• Microsoft OfficePreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Microsoft Office
• Internet Research
• Cash Handling
• Oral Communication
• Time Management
• Organizational Skills
• Database Management
• Technical Assistance
• Clerical Support
• Inventory Management
• Equity Diversity And Inclusion

• Education
• Customer Service & Support
• Administrative

Minimum education

High school

Minimum experience

0+ years

Apply by

Sep 14, 2026

Posting language

English

Working hours

27 hours per week

Seniority

Entry level