Product Specialist

Job summary

Respond to customer inquiries, provide product information, support sales follow-ups and order processing, and maintain accurate customer, product, and inventory records. Prepare administrative documents and coordinate shipping, receiving, tracking, packaging, labeling, and other office and operational duties.

Job details

We're Hiring: Product Specialist / Sales Associate 📍 Location: Mississauga, ON (Near Winston Churchill Blvd & The Collegeway) 💰 Pay Rate: $21–$22 per hour 🕒 Schedule: Monday–Friday | 9:00 AM–5:00 PM 💼 Job Type: Full-Time | On-Site 📅 Start Date: ASAP Job Overview We are seeking a motivated and detail-oriented Product Specialist / Sales Associate to support customer service, sales coordination, administrative operations, and shipping activities. The ideal candidate will have strong communication skills, proficiency in Microsoft Office, and the ability to manage multiple responsibilities in a fast-paced work environment. Key Responsibilities Respond to customer inquiries through phone and email. Provide product information and assist with customer orders. Support sales activities, follow-ups, and order processing. Prepare correspondence, spreadsheets, reports, and documentation. Maintain accurate customer, product, and inventory records. Coordinate shipping, receiving, and shipment tracking. Assist with product packaging, labelling, and inventory management. Support customer visits, trade shows, and product presentations when required. Perform general administrative and operational duties. Qualifications & Requirements Strong written and verbal English communication skills. Proficiency in Microsoft Excel, Word, and Outlook. Experience in customer service, sales support, or administration. Strong data entry, typing, and organizational skills. Familiarity with shipping, receiving, and inventory processes. Ability to multitask, prioritize tasks, and work independently. Excellent attention to detail and problem-solving abilities. Willingness to assist with light warehouse duties. Forklift experience or certification is an asset, but not required. What We're Looking For A reliable, professional, and adaptable individual who enjoys working with customers, managing product information, and supporting both office and warehouse operations. How to Apply Interested candidates are encouraged to apply with an updated resume highlighting relevant experience. 📲 Call or WhatsApp your resume: 📞 647-501-9045 | 437-267-1774 Or mail your resume to jobs@scilltech.com

What you’ll do

Respond to customer inquiries, provide product information, support sales follow-ups and order processing, and maintain accurate customer, product, and inventory records. Prepare administrative documents and coordinate shipping, receiving, tracking, packaging, labeling, and other office and operational duties.

Requirements

Candidates should have strong written and verbal English communication skills, proficiency in Microsoft Excel, Word, and Outlook, and experience in customer service, sales support, or administration. They should be organized, detail-oriented, able to multitask independently, familiar with shipping and inventory processes, and willing to assist with light warehouse duties; forklift experience or certification is an asset.

Listed skills

• Customer service · Preferred
• written communication · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• Receiving · Preferred
• Microsoft Excel · Preferred
• Multitasking · Preferred
• Data entry · Preferred
• Microsoft Word · Preferred
• Inventory management · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Sales Support
• Written Communication
• Verbal Communication
• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Data Entry
• Typing
• Organization
• Order Processing
• Shipping Coordination
• Receiving
• Inventory Management
• Multitasking
• Attention To Detail

Job areas

• Customer Service & Support
• Sales
• Administrative
• Logistics

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