Retail Assistant - FTC

Overview Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project). From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and that’s not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile. You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track to develop your career. This is a fixed-term contract opportunity until 31st December 2026 Responsibilities WHAT’S IT LIKE TO BE A RETAIL ASSISTANT? Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way! Qualifications YOU ARE… Amazing at giving great service, with a positive can-do, no-nonsense approach Prepared to work hard and make the most of our training A great communicator who loves to help people Willing to learn, you don’t need retail experience to succeed Friendly, flexible, reliable, honest and enthusiastic! WHAT’S IN IT FOR ME? Joining Screwfix means joining a growing team – full of support, opportunities, and fun! 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave. Award-winning company pension scheme - up to 14% Kingfisher contribution! Life cover 20% discount with Screwfix and B&Q Discounted healthcare Company share save schemes Excellent training and ongoing development, we’ll also help you be the best you can be. Follow us and find out more on our LinkedIn, Instagram & Twitter pages! Apply now! – Upload your CV and complete your application Please note, this advert may close early if the appropriate number of applications has been reached. *Our hourly rates may include a location allowance which is reviewed annually and may change. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability. If you require any additional support or adjustments to help you make an application, please contact us at [email protected] #LI-DNI

The Retail Assistant will welcome customers, guide them to products, and ensure a high standard of service. They are also responsible for warehouse duties including managing deliveries, maintaining stock levels, and processing customer orders.

Candidates should be friendly, reliable, and possess a positive, can-do attitude with a willingness to learn. No prior retail experience is required as full training will be provided.

• 28 days annual leave • Company pension scheme • Life cover • 20% discount with Screwfix and B&Q • Discounted healthcare • Company share save schemes • Training and development

• Customer servicePreferred
• TeamworkPreferred
• Warehouse operationsPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Communication
• Warehouse operations
• Stock management
• Teamwork
• Reliability
• Flexibility
• Product knowledge
• Product Knowledge
• Power Tool Operation
• Willingness To Learn
• Warehouse Operations
• Customer Service
• Warehousing
• Point Of Sale
• Stock Management
• Enthusiasm
• Honesty

• Retail
• Customer Service & Support
• Logistics
• Retail Assistant
• Retail Store Clerk
• Shop Sales Assistants
• Retail Salespersons

Minimum experience

0+ years

Apply by

Aug 13, 2027

Posting language

English

Working hours

15 hours per week