Medical Office Assistant

Company Description Scurfield Medical Centre is a community-focused healthcare clinic located at 201 Scurfield Blvd in Winnipeg, Manitoba, Canada. The centre provides accessible primary care services to a diverse patient population in the local area. Team members work in a collaborative environment alongside physicians and other healthcare professionals to support patient well-being. The clinic emphasizes efficient, patient-centered service and a respectful, inclusive workplace. Joining Scurfield Medical Centre offers the opportunity to contribute to the health of the Winnipeg community in a stable, organized medical setting. Role Description The Medical Office Assistant is a full-time, on-site role based at Scurfield Medical Centre in Winnipeg, MB. In this position, the individual will greet patients, manage check-in and check-out processes, answer phone calls, and respond to patient inquiries in a professional manner. Daily responsibilities include scheduling and confirming appointments, maintaining accurate patient records, and coordinating communication between patients and healthcare providers. The role also involves verifying insurance information, processing forms, handling payments, and supporting physicians with administrative tasks such as preparing charts and organizing documentation. The Medical Office Assistant helps ensure smooth clinic operations by maintaining a clean, organized reception and work area and following clinic policies and privacy regulations. Qualifications Strong phone etiquette and patient-facing communication skills, with the ability to provide courteous, clear information and support. Proficiency in appointment scheduling and calendar management using medical office software or electronic health record systems. Working knowledge of medical terminology and comfort navigating clinical documentation in a primary care environment. Experience with insurance verification, patient billing processes, and basic understanding of healthcare coverage. Administrative assistance skills, including data entry, filing, record maintenance, and handling confidential information responsibly. Attention to detail, organizational skills, and the ability to manage multiple tasks in a fast-paced medical office. Basic computer literacy (e.g., EMR systems-accuro preferred, email, word processing) and willingness to learn new software tools. Previous experience in a medical office or clinic setting, and completion of a Medical Office Assistant or related healthcare administration program is an asset. Bilingual (French speaking) an asset

The Medical Office Assistant manages patient check-in/out, scheduling, and professional communication with patients and healthcare providers. They also handle administrative tasks such as insurance verification, billing, and maintaining accurate patient records.

Candidates should have strong communication skills, proficiency in medical office software, and a working knowledge of medical terminology. A Medical Office Assistant program completion and previous clinic experience are considered assets.

• Data entryPreferred

Identified from the job description. Confirm important requirements above.

• Patient Communication
• Appointment Scheduling
• Medical Terminology
• Insurance Verification
• Patient Billing
• Data Entry
• EMR Systems
• Accuro
• Record Maintenance
• Confidentiality
• Calendar Management
• French Speaking

• Healthcare
• Administrative
• Customer Service & Support

Minimum education

Professional degree

Minimum experience

0+ years

Apply by

Feb 14, 2027

Posting language

English

Working hours

40 hours per week

Seniority

Entry level

Application method

Direct apply is available