Sebastian Boersma

Dedicated and compassionate professional with experience in patient and elderly care, education, sales support, and customer service. Passionate about creating meaningful connections, fostering engaging learning experiences, and supporting others through professionalism and empathy. Brings a lifelong interest in video games, and game-based learning, combined with a genuine passion for animal and pet care. Native English and Spanish speaker with strong interpersonal skills and cross-cultural communication. Motivated by the opportunity to learn, connect, and contribute.

• Attention to detailAdvanced
• Bilingual communicationAdvanced
• Food serviceAdvanced
• Inventory managementAdvanced
• Microsoft ExcelAdvanced
• Microsoft OfficeAdvanced
• Microsoft OutlookAdvanced
• Microsoft WordAdvanced
• OrganizationAdvanced
• Problem solvingAdvanced
• Retail operationsAdvanced
• SalesAdvanced
• SpanishAdvanced
• SwiftAdvanced
• TeamworkAdvanced

1. Patient Caregiver

   Clínica Ruiz

   May 2023 to Apr 2026

   Puebla, MX

   • Provided compassionate 24/7 care and support to patients undergoing stem cell treatment. • Proactively assisted with daily activities, maintaining a comfortable, hygienic environment. • Ensured a positive patient experience by addressing questions with empathy and patience.

2. English Tutor

   Helsinkids Kindergarten

   Feb 2023 to Apr 2023

   Puebla, MX

   • Creatively adapted teaching strategies to meet diverse learning needs. • Created a positive, inclusive atmosphere that encouraged curiosity, and active participation. • Provided individualized support to monitor progress, and identify areas for improvement.

3. Customer Service Associate

   Nortel Manufacturing Limited

   Jun 2022 to Nov 2022

   Ontario, CA

   • Delivered responsive customer service by assisting clients both in person and over the phone. • Maintained accurate and up-to-date inventory records to support production efficiency. • Actively supported manufacturing operations through metal cutting and torch fabrication.

4. Busser

   Kaffecito

   May 2018 to Dec 2018

   Puebla, MX

   • Cleared and reset tables swiftly • Maintained Cleanliness • Streamlined table service

• EnglishNative
• SpanishNative