Retail Security Guard

Job summary

Maintain a visible security presence, patrol store areas, observe and report suspicious activity, and respond appropriately to incidents and safety concerns. Provide professional customer service, communicate with store staff and security personnel, and complete accurate incident reports and activity logs.

Job details

Start Building Your Career in Security Looking for more than just a security job? Join Securiguard as a Retail Security Officer and build the skills, experience, and professional judgment that can help you progress into specialized security roles, including Tactical and Undercover Loss Prevention opportunities. This is an active, customer-facing position designed for individuals who are serious about building a career in security. You'll develop hands-on experience in retail security, incident response, observation, report writing, and professional communication-all skills that can open doors to more advanced security and loss prevention roles. If you're dependable, observant, physically active, and motivated to grow, this could be where your next chapter in security begins. What You'll Do As a Retail Security Officer, you'll help create a safe and welcoming environment for customers, employees, and visitors while maintaining a professional security presence throughout the store. Your Responsibilities Will Include Maintain a professional and visible presence to deter theft and unwanted activity. Conduct regular patrols throughout the store, sales floor, entrances, exits, and designated areas. Remain alert and attentive while observing customer activity and identifying potential security concerns. Provide professional customer service, assist with inquiries, and support store staff when required. Respond appropriately to incidents, disturbances, safety concerns, and other situations. Observe, identify, and report suspicious activity to the appropriate personnel. Complete clear, accurate, and professional incident reports and daily activity logs. Communicate effectively with store management, Loss Prevention, and other security personnel. Support a safe, secure, and positive environment for customers and staff. This Role Is Active This is not a sit-down security position. You must be comfortable standing and walking throughout the store for the full duration of your shift, while remaining alert and engaged with your surroundings. Strong report writing is also an important part of the role. You will be expected to document incidents clearly, accurately, and professionally. Where This Can Take You We are looking for people who want to grow within security, not simply work a security post. Your experience as a Retail Security Officer can help you build the foundation for future opportunities in specialized security, including: Retail Security → AST Tactical Security → AST Undercover Loss Prevention Officer Progression opportunities are based on qualifications, performance, experience, and business needs, but we're committed to developing employees who demonstrate the right skills, attitude, and potential. What We're Looking For Valid BC Security Worker License (BST) in good standing. Strong written and verbal communication skills. Ability to write clear, detailed, and professional incident reports. Strong observation and situational awareness. Professional, reliable, and customer-focused approach. Ability to remain calm and composed when dealing with challenging situations. Willingness to learn and develop within the security industry. Ability to work independently while contributing effectively to a team. Previous retail, customer service, security, or related experience is an asset. Ability to stand and walk for extended periods throughout an 8-hour shift. Employee Perks Paid training Extended health benefits Recognition programs and events Opportunities for career development and advancement Potential pathway toward specialized Tactical and Loss Prevention opportunities Who We Are At Securiguard, our purpose is simple: to make people feel safe. With more than 4,000 security and safety professionals across Canada, we provide security solutions across retail, corporate, industrial, aviation, healthcare, government, educational, and other critical sectors. Our Teams Are Guided By Our R.E.A.C.H. Values Respect Empathy Accountability Courtesy Honesty We believe security can be more than a job. With the right training, experience, and commitment, it can become a career. Ready to Build Your Security Career? If you're looking for a role where you can gain real experience, develop your skills, and work toward more specialized opportunities in the security industry, apply today. Your security career can start here. Salary: $20 per hour

What you’ll do

Maintain a visible security presence, patrol store areas, observe and report suspicious activity, and respond appropriately to incidents and safety concerns. Provide professional customer service, communicate with store staff and security personnel, and complete accurate incident reports and activity logs.

Requirements

Applicants must hold a valid BC Security Worker License (BST) in good standing and demonstrate strong communication, observation, situational awareness, and professional report-writing skills. They must be reliable, customer-focused, able to remain composed in challenging situations, and able to stand and walk throughout an eight-hour shift; related experience is an asset.

Benefits

• Paid Training
• Extended Health Benefits
• Recognition Programs And Events
• Career Development And Advancement Opportunities

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• written communication · Preferred
• Reliability · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Observation
• Situational Awareness
• Incident Response
• Report Writing
• Verbal Communication
• Written Communication
• Customer Service
• Patrolling
• Theft Deterrence
• Incident Documentation
• Conflict Management
• Reliability
• Teamwork
• Independent Work

Job areas

• Security & Safety
• Retail
• Customer Service & Support

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