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Service Technician, Electronic Sercurity

  • Port Coquitlam, BC
  • On-site
  • Posted Oct 11, 2026
  • 1 position

$28–$36 / hour

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Employment type
Full-time
Experience level
Mid-level · 2+ years
Minimum education
Professional degree
Posting language
English
Working hours
40 hours per week

Job summary

The technician will perform repairs on faulty security systems and manage service calls according to priority and company standards. They are also responsible for managing repair inventories and providing usage recommendations to customers.

Job details

Securitas Technology Canada is a division of Securitas AB, the largest protective services provider in the world with over 370,000+ Securitas Heroes across the world. Securitas Technology Canada offers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the STC Difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets. This role must be part of the United Steelworkers UNION * Carry out repairs to faulty security systems * Follow up on service calls in order of priority according to importance; * Carry out repairs to defective systems assigned to him according to company norms and standards; * Ensure that the correct recommendations for use are passed on to customers * Ensure follow-up of customer service according to company policies and procedures; * Transmit usage recommendations to customers; * Provide the best service to the customer in compliance with company policies and procedures; * Ensure follow-up of customer service * Provide the best service to the customer in compliance with company policies and procedures; * Produce a report on service calls made; * Manage repair inventories. MUST have a valid training certificate in one or more of the following products: Lenel, AMAG, Avigilon, Milestone, Genetec, C-Cure, Alarm.com MUST have at least 3 years of recent experience working as a field service or installation technician at an electronic security company. This role must be part of the United Steelworkers UNION * Full Benefits as of Day 1 * Retirement Plans as of Day 1 * Paid vacation, holiday * Educational Assistance * Company Training Program * Exceptional growth opportunities

What you’ll do

The technician will perform repairs on faulty security systems and manage service calls according to priority and company standards. They are also responsible for managing repair inventories and providing usage recommendations to customers.

Requirements

Candidates must have at least 3 years of recent experience as a field service or installation technician in the electronic security industry. A valid training certificate in specific security products like Lenel, AMAG, or Genetec is mandatory.

Benefits

  • Full benefits
  • Retirement plans
  • Paid vacation
  • Paid holiday
  • Educational assistance
  • Company training program

Listed skills

  • Inventory management · Preferred
  • Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Security systems repair
  • Field service
  • Installation
  • Inventory management
  • Customer service
  • Lenel
  • AMAG
  • Avigilon
  • Milestone
  • Genetec
  • C-Cure
  • Alarm.com
  • CCURE (Security And Event Management System)
  • LenelS2 (Access Control System)
  • Alarm Monitoring
  • Customer Service
  • Field Service Management
  • Security Systems

Job areas

  • Security & Safety
  • Trades
  • Technology
  • Engineering
  • Electronics Technician
  • Precision / Fine Instrument Repairer
  • Precision-instrument Makers and Repairers
  • Precision Instrument and Equipment Repairers, All Other

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