Food, Beverage, and Hospitality Team Leader (Full-Time, Permanent)

Job summary

The Team Leader oversees daily dining room operations, including supervising staff and volunteers to ensure high-quality, safe service. They are responsible for managing inventory, maintaining hygiene standards, and addressing client needs to ensure overall satisfaction.

Job details

Mission Statement: Understand the aspirations of seniors and respond with innovative support. Vision Statement: Building inclusive communities where all seniors are connected to living their best possible life. Why Work With Us At Senior Persons Living Connected (SPLC), your work makes a real difference in our communities. Our mission is to understand the aspirations of seniors and respond with innovative support so seniors can live their best possible life. We offer a supportive and inclusive workplace that values collaboration, professional growth, and work-life balance. By joining SPLC, you’ll work alongside passionate professionals, contribute to meaningful programs and services, and be part of an organization committed to positive social impact. What To Expect When You Join SPLC Competitive compensation and Benefits, including group health and pension for eligible positions Rewarding career that supports meaningful work in our communities Ongoing training and professional Development opportunities. Healthy and safe working environment. Position Title: Food, Beverage, and Hospitality Team Leader Position Type: Full-Time Permanent, In-Person Position Hours: 35 Hours Per Week Compensation: $23.60 - $29.50 per hour Reports To: Food, Beverage, and Hospitality Manager Date Posted: September 18, 2026 Position Summary This is a permanent position. The Food Beverage and Hospitality Team Leader supports the daily operations of the dining room by coordinating Front of House Services, Dining Room Assistants, and volunteers under the direction of the Food Beverage and Hospitality Manager. This role ensures safe, efficient, and high-quality service while maintaining strong communication, consistent front-of-house standards, customer satisfaction, and responsible use of resources including reducing waste, monitoring inventory, caring for equipment, and promoting environmentally supportive work practices. Responsibilities Supervises Kitchen Attendants, Dining Room Assistants and Volunteers, and administers Dining Room operations Opens dining room service ensuring all setup is complete Ensures clients’ satisfaction by responding to clients’ concerns and complaints and communicating with kitchen staff and senior management about clients’ needs Ensures dining service is provided in a manner that maximizes resources while ensuring the highest quality service Takes orders from clients, serves meals and completes payment transactions in an accurate and timely manner Coordinates the cleaning and sanitizing of all dining tables and service stations and maintains cleanliness, tidiness and hygiene of dining room area at all times and after closing service Promotes client safety by maintaining a clean and safe dining environment and responding to concerns, complaints and issues identified Reports to supervise any health and safety related issues in the dining room area and makes recommendations for quality improvement Qualifications: High School graduate with OSSD or equivalent 1-2 years’ experience as a server, host or coordinator in a busy restaurant Good verbal and written skills, in English, and Cantonese or Mandarin is required. Experience working with frail or cognitively impaired seniors Good organizational and time management skills Team oriented with the ability to provide positive leadership to volunteers within a team Ability to work on variable hours in a fast-paced environment. Experience working in a multi-cultural environment an asset Exposure to hot temperatures in the kitchen Standing and walking for long periods of time Vulnerable Sector screening required Food Handlers Certificate considered an asset. Senior Persons Living Connected is an inclusive and diverse work environment. We encourage applications from all persons, including persons with disabilities. Accommodation will be provided upon request to our team at hiring@splc.ca. SPLC is committed to fair and transparent hiring practices. Hiring decisions are based on job-related qualifications, skills, and experience. Artificial intelligence tools are not used to screen, assess, or select applicants for this position. Please submit your application by visiting our website at www.splc.ca/careers While we thank all applicants for their interest, only those applicants selected for interview will be contacted. This is a full time position

What you’ll do

The Team Leader oversees daily dining room operations, including supervising staff and volunteers to ensure high-quality, safe service. They are responsible for managing inventory, maintaining hygiene standards, and addressing client needs to ensure overall satisfaction.

Requirements

Candidates must have a high school diploma and 1-2 years of experience in a restaurant or hospitality setting. Proficiency in English and either Cantonese or Mandarin is required, along with strong organizational and leadership skills.

Benefits

• Group health
• Pension
• Ongoing training
• Professional development

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Food safety · Preferred
• Communication · Preferred
• Team Leadership · Preferred
• Inventory management · Preferred
• Supervision · Preferred
• Conflict Resolution · Preferred
• English · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Supervision
• Dining room operations
• Customer service
• Communication
• Inventory management
• Waste reduction
• Team leadership
• Time management
• Organizational skills
• Conflict resolution
• Sanitization
• Food safety
• Multicultural communication
• Cantonese
• Mandarin
• English

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Healthcare
• Social Services

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