Lead Hand, Service Technician - Overhead Doors

Sentinel Dock & Door Solutions is one of Canada’s fastest-growing providers of commercial dock and door services - built by bringing together some of the best regional experts in the industry.What does that mean for you? You’re not just joining a company - you’re joining a growing platform with real opportunity. As we expand across the market, we’re investing heavily in our people, our training, and the future of the trade. NEX Industrial Supplies Inc. part of the Sentinel group, is looking for a Lead Hand, Service Technician who takes pride in doing quality work and wants to be part of something that’s growing. Responsibilities: Lead and mentor Service Technician Apprentices, helping develop the next generation of skilled trades professionals Diagnose, troubleshoot, and repair overhead doors, loading dock systems, and related equipment - keeping operations running safely and efficiently Perform on-site welding and fabrication to support high-quality installations and repairs Accurately complete work orders, inspection reports, and site documentation, including photos Take ownership of your tools and equipment- ensuring everything is well-maintained, safe, and ready to go Champion safety and customer experience on every job, delivering work you can stand behind Support and collaborate with teammates on more complex installs and service calls Communicate clearly with both customers and internal teams to keep projects moving and expectations aligned What you Bring: 5+ years of experience as a Lead Hand working with loading dock systems and commercial overhead doors Hands-on welding experience, with the ability to support on-site repairs and custom work Valid, clean driver’s license with reliable transportation to get you to and from job sites Strong mechanical aptitude - you’re confident using hand tools, power tools, and troubleshooting on the fly Comfortable working at heights and in fast-paced, physically active environments A positive, team-first mindset with a willingness to step up, support others, and get the job done right What's in it for you: Access to the Sentinel Training Facility, designed to set our technical team up for success and provide a clear progressive career path - a first-of-its-kind in the dock and door industry. This unique approach ensures our technicians have the tools, knowledge, and support to grow and thrive Competitive hourly wage: Starting at $40.00 (based on experience) plus paid overtime Weekly pay - with bonus opportuntites Comprehensive health coverage: medical, dental, and life insurance Uniform Program

The Lead Hand will diagnose, repair, and maintain commercial overhead doors and loading dock systems while mentoring apprentice technicians. They are also responsible for performing on-site welding and ensuring all service documentation and safety standards are met.

Candidates must have at least 5 years of experience in loading dock and overhead door systems, along with hands-on welding proficiency. A valid driver's license and the ability to work at heights in a physically demanding environment are required.

• Health coverage • Medical insurance • Dental insurance • Life insurance • Uniform program • Paid overtime • Training facility access

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Overhead door repair
• Loading dock systems
• Welding
• Fabrication
• Troubleshooting
• Mechanical aptitude
• Mentoring
• Safety compliance
• Customer service
• Documentation
• Power tools
• Hand tools
• Hand Tools
• Working at Heights
• Power Tool Operation
• Valid Driver's License
• Customer Service
• Communication
• Mechanical Aptitude
• Operations
• Troubleshooting (Problem Solving)

• Trades
• Construction
• Manufacturing
• Logistics
• Overhead Crane Service Technician
• Repair / Service Technician
• Mechanical Engineering Technicians
• Computer, Automated Teller, and Office Machine Repairers

Minimum experience

5+ years

Posting language

English

Working hours

40 hours per week