Administrative Assistant

Job summary

Provides comprehensive administrative support to funeral home and cemetery facilities, including scheduling, document preparation, and financial record maintenance. Manages office operations, handles customer inquiries, and assists with HR processes and compliance tasks.

Job details

Our associates celebrate lives. We celebrate our associates. Provides administrative support to a funeral home, cemetery, crematory or a combination of these facilities. Assists with special projects, research, and resolving problems. Schedules meetings, drafts memos, transcribes notes, creates presentations, generates reports, and prepares and monitors invoices and expenses. JOB RESPONSIBILITIES Schedules meetings Makes travel arrangements Plans events Completes management expense reports Responds to inquiries in writing and or verbally Pulls monthly reports Enters contract details into information system and maintains other related documents Orders and checks memorial to ensure accuracy Processes annual funeral home and cemetery license renewals Codes and scans invoices Processes accounts payable and other accounting support transactions Receives incoming telephone calls and assist callers with any questions or comments, direct calls to appropriate team members Schedules call-in appointments for Sales Files and maintains customer information Maintains office and facility supplies as well as fax machines, copiers and network printers Prepares daily schedules Administers HR processes including new hire paperwork, background checks and bonus processing Maintains processes to ensure compliance with policies and procedures including SOX administration and audit Trains others on policies, procedures and new company initiatives Maintains a friendly attitude offering assistance and guidance to all persons entering the location MINIMUM REQUIREMENTS Education High school diploma or equivalent Experience 3 years of experience working in a customer-focused and fast-paced professional environment Knowledge, Skills and Abilities Must have advanced computer, internet and word processing (typing minimum of 40 – 60 wpm) skills Working knowledge of office equipment including calculators, copiers, printers, fax machines, telephone console Ability to handle confidential and sensitive information with discretion Effective communication skills, both orally and in writing High level of compassion and integrity Ability to follow instructions and work with minimal supervision Compensation : 26.50$ Postal Code: N9E 1S6 Category (Portal Searching): Administration and Clerical Job Location: CA-ON - Windsor

What you’ll do

Provides comprehensive administrative support to funeral home and cemetery facilities, including scheduling, document preparation, and financial record maintenance. Manages office operations, handles customer inquiries, and assists with HR processes and compliance tasks.

Requirements

Requires a high school diploma or equivalent and at least 3 years of experience in a fast-paced, customer-focused environment. Candidates must possess advanced computer skills, strong communication abilities, and the capacity to handle sensitive information with integrity.

Listed skills

• Customer service · Preferred
• Administrative Support · Preferred
• Compliance · Preferred
• record keeping · Preferred
• Data entry · Preferred
• Communication Skills · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative support
• Scheduling
• Data entry
• Customer service
• Report generation
• Invoice processing
• Accounts payable
• Office equipment maintenance
• Record keeping
• Communication skills
• Computer literacy
• Word processing
• Confidentiality
• Event planning
• HR process administration
• Compliance
• Accounts Payable Processing
• Office Equipment
• Network Printers
• Calculators
• Administrative Support
• Expense Reports
• Effective Communication
• Compassion
• Research
• Accounting
• Auditing
• Management
• Clerical Works
• Customer Service
• Information Systems
• Word Processing
• Sales
• Invoicing
• Memos
• Presentations
• Travel Arrangements
• Typing
• Writing
• Transcribing

Job areas

• Administrative
• Customer Service & Support
• Finance & Accounting
• Human Resources
• Administrative Assistant
• Office / Administrative Assistant (General)
• Administrative and Executive Secretaries
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive