Funeral Director | Embalmer

Job summary

The Funeral Director/Embalmer provides compassionate customer service by assisting families with funeral arrangements, cremations, and memorial ceremonies. They are responsible for the respectful care of the deceased, including embalming and preparation, while ensuring all legal documentation and contracts are handled accurately.

Job details

Our associates celebrate lives. We celebrate our associates. Provides customer service in all areas of funeral arrangements, cremation ceremonies and interment to assist families following the loss of a loved one. Implements choices made by the families or legal representative regarding the funeral, final disposition of the body and memorialization of the individual. Interacts with the family to fulfill death care needs. JOB RESPONSIBILITIES Performs on-call responsibilities including: taking first calls, talking with families, answering questions, providing initial details, and; conducting transfers Supervises and cares for the deceased in a respectful manner while performing a variety of tasks such as: verifying identification; obtaining authorization for embalming; embalming; dressing, styling hair and/or applying cosmetics; preparing cremated remains Arranges and conducts funeral and memorial ceremonies in a professional, organized and caring manner consistent with company policies and procedures Negotiates and enters into funeral contracts. Handles contracts, legal documents, and collection of payment in accordance with company policies Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services Arranges for the interment or cremation of human remains Confirms authorization to proceed with the service arrangements Supervises/assists in funeral services by: supervising the parking of cars; ushering; driving funeral vehicles; assisting at chapel and church services; assisting at the cemetery; delivering of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families; setting up and removal of chairs, and; participating at special functions Ensures adherence to all applicable professional, municipal, provincial/state and federal licensing authority, regulations and rules Provides aftercare in absence of Family Service Counselor Ensures potential pre-need referrals are shared with Family Service Counselors Prepares and accurately completes documents and online entries related to services, cremations, maintenance Retains heritage and grows market share through active involvement with community, religious and other organizations MINIMUM REQUIREMENTS Education High School diploma or equivalent Completion of a dual degree training program at an accredited mortuary college or technical school specializing in funeral and mortuary science as required by state/province law and as prescribed by each state board Experience Embalmer, Apprentice or Funeral Director, Apprentice as required by state/provincial law 2 years directly related experience preferred Certification/Licenses Must meet all licensing requirements in applicable province as required by law and as prescribed by each state board Current state/province issued driver’s license with an acceptable driving record Knowledge, Skills and Abilities Basic knowledge of religious and fraternal organizations customs. Knowledge of computers and some software including MS Office products required High level of compassion and integrity Good communication skills Problem solving skills Ability to multi task and set priorities Detail oriented Compensation : 30$-35$ Postal Code: N1G 4X9 Category (Portal Searching): Operations Job Location: CA-ON - Guelph

What you’ll do

The Funeral Director/Embalmer provides compassionate customer service by assisting families with funeral arrangements, cremations, and memorial ceremonies. They are responsible for the respectful care of the deceased, including embalming and preparation, while ensuring all legal documentation and contracts are handled accurately.

Requirements

Candidates must hold a high school diploma and have completed a dual degree training program at an accredited mortuary college. A minimum of 2 years of directly related experience is preferred, along with the necessary state or provincial licensing and a valid driver's license.

Listed skills

• Customer service · Preferred
• Contract Negotiation · Preferred
• Communication Skills · Preferred
• Problem solving · Preferred
• Multi-Tasking · Preferred
• Detail-oriented · Preferred
• MS-Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Embalming
• Funeral arrangements
• Customer service
• Contract negotiation
• Legal documentation
• Compassion
• Integrity
• Communication skills
• Problem solving
• Multi-tasking
• Detail oriented
• Computer literacy
• MS Office
• Funeral Arrangements
• Good Driving Record
• Valid Driver's License
• Customer Service
• Communication
• Cosmetics
• Problem Solving
• Market Share
• Mortuary Science
• Multitasking
• Operations
• Funeral Services
• Cremation
• Detail Oriented

Job areas

• Social Services
• Customer Service & Support
• Administrative
• Funeral Director/Embalmer
• Funeral Director / Embalmer
• Undertakers and Embalmers
• Funeral Home Managers

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