Transfer Specialist

Job summary

The Transfer Specialist is responsible for the safe and professional transport of deceased individuals while maintaining company vehicles. They must interact sensitively with bereaved families and collaborate effectively with first responders and facility staff.

Job details

Our associates celebrate lives. We celebrate our associates. The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously drive company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance. JOB RESPONSIBILITIES Transfers Safely drives company owned professional vehicles to perform “first call” transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identification Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression Enters deceased event information into proprietary software according to company procedures Transports caskets to airports, care centers, or funeral homes; assists with moving caskets Vehicle Maintenance Washes, vacuums, and cleans vehicles ensuring vehicle is presentable Fuels vehicles as necessary Follows safety guidelines and expenditure processes Maintains personal protective and transfer supplies in vehicles including cleaning products Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection minimum Requirements Education High School Diploma or equivalent Licenses Current state/province issued driver’s license with an acceptable driving record Experience At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred Knowledge, Skills and Abilities Ability work schedule to support business needs including weekends and nights Ability to work on-call weekends, nights and holidays rotation Ability to lift up to 75 pounds; push/pull up to 200 pounds Ability to drive in hazardous, heavy traffic, and weather conditions Basic computer skills required WORK CONDITIONS Work Environment Work indoors and or outdoors during all seasons and weather conditions Local and/or multiple location traveling required Comply with Field dress code policy Work Postures Frequent, continuous periods of time standing, up 6 hours per day Climbing stairs to access buildings frequently Physical Demands Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage Lifting, pushing, pulling up to 75 pounds Work Hours Working beyond “standard” hours as the need arises Local travel up to 100% using company vehicle Pay 20-25$ Postal Code: K1N 5K4 Category (Portal Searching): Operations Job Location: CA-ON - Ottawa

What you’ll do

The Transfer Specialist is responsible for the safe and professional transport of deceased individuals while maintaining company vehicles. They must interact sensitively with bereaved families and collaborate effectively with first responders and facility staff.

Requirements

Candidates must possess a high school diploma or equivalent and a valid driver's license with a clean driving record. The role requires the physical ability to lift up to 75 pounds and the flexibility to work nights, weekends, and holidays.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• interpersonal skills · Preferred
• Safety Compliance · Preferred
• Documentation · Preferred
• basic computer skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Driving
• Customer service
• Vehicle maintenance
• Chain-of-custody
• Documentation
• Interpersonal skills
• Lifting
• Basic computer skills
• Safety compliance
• Time management
• Calculators
• Good Driving Record
• Vehicle Maintenance
• Lifting Ability
• Valid Driver's License
• Chain Of Custody
• Cleaning Products
• Cleanliness
• Computer Literacy
• Fine Motor Skills
• Operations
• Proprietary Software
• Senior Living

Job areas

• Logistics
• Transportation
• Customer Service & Support
• Security & Safety
• Transfer Specialist
• Logistics Specialist
• Transport Clerks
• Logisticians