IT Operations Coordinator

About Us Our Story At Service Inspired Restaurants we take great pride in our diverse portfolio of restaurants and believe a brave, bold and results-driven culture inspires and creates new opportunities for everyone. Our values and promises are not simply a dream, vision, or mission, but a way of life for every person that becomes or wants to become a member of our team. Our goal is to be the first choice of our guests, team members, supplier partners, communities and investors by living our values and promises in everything we do. These values and promises describe how we conduct business, achieve our goal, and live our passion. Our Brands Jack Astor’s Bar and Grill®SCADDABUSH Italian Kitchen & Bar®Reds® Wine TavernThe Loose Moose® and The Antler RoomDuke's Refresher® + BarAbbey’s Bake House Muskoka Be A Part of Our StoryYour potential is limitless and here’s our investment in you: Competitive Pay Extended Health & Dental Benefits Accelerated Leadership Program Career Development and Mentorship Tuition Reimbursement Program Employee Assistance and Wellness Programs Team Member Meal Discounts Employee Referral Bonus Program Dining Discounts at all Locations RSP Matching About The Job SIR Corp. is seeking an IT Operations Coordinator to support the day-to-day operational, administrative, vendor procurement, and activity coordination activities of the Information Technology department. The IT Operations Coordinator serves as a central point of coordination between IT team members, restaurant operations, vendors, contractors, and internal departments. The role is responsible for ensuring technology initiatives, restaurant openings, renovations, rollouts, procurement activities, and departmental administrative functions are effectively organized, scheduled, documented, and executed. This position is not a technical support role and is not responsible for managing technical resources. Instead, the role focuses on the coordination, organization, communication, and administrative activities that enable the IT team to operate more effectively and concentrate on technical delivery and support. The successful candidate will work closely with IT leadership and cross-functional teams to ensure projects and operational initiatives remain on schedule, are properly documented, and are aligned with business objectives. Duties & Responsibilities IT Operations Coordination Coordinate operational and administrative activities across the IT department. Track departmental initiatives, operational priorities, and project deliverables. Facilitate communication between IT team members, vendors, and business stakeholders. Maintain operational schedules, calendars, and project timelines. Organize and maintain departmental documentation, procedures, and records. Assist with the preparation of reports, presentations, and operational summaries. Coordinate departmental meetings and maintain action-item tracking. Restaurant Openings & Renovations Coordinate technology-related activities associated with restaurant openings, relocations, and renovations. Participate in floorplan reviews and technology requirement discussions in an administrative capacity. Coordinate with Operations, Construction, Facilities, and external vendors. Schedule and track IT project deliverables and milestones. Coordinate equipment ordering and delivery schedules. Monitor project task completion and follow up on outstanding items. Maintain project documentation and status reporting. Vendor Management & Procurement Coordinate the procurement of hardware, software, services, and technology-related assets. Obtain quotations and assist with vendor evaluations. Coordinate purchase orders and equipment deliveries. Perform invoice review and submission processes. Maintain vendor contact information and service documentation. Participate in vendor meetings and track commitments and action items. Assist with contract and renewal tracking. Inventory & Asset Management Maintain technology inventory records and asset tracking systems. Coordinate tasks relate to equipment allocation, deployment, recovery, and disposal activities. Assist with hardware lifecycle tracking. Monitor stock levels and coordinate equipment replenishment. Support software inventory and subscription tracking activities. Technology Rollouts & Deployments Coordinate hardware and software deployment activities. Assist with deployment planning and scheduling. Coordinate communications associated with technology changes and rollouts. Track rollout progress and escalate issues as required. Maintain deployment documentation and implementation records. Assist in evaluating and researching technology solutions for future initiatives. Reporting & Documentation Prepare and maintain project documentation and status reports. Develop and maintain operational procedures and standards documentation. Track budgets, expenses, invoices, and project costs. Assist with reporting related to technology projects and operational initiatives. Maintain document repositories and departmental knowledge bases. Continuous Improvement Assist in developing and implementing operational standards. Support departmental planning and strategic initiatives. Perform other IT-related Administration duties as assigned. About You Experience supporting retail, hospitality, restaurant, or multi-location operations. Experience coordinating restaurant openings, renovations, or construction-related projects. Experience working within an Information Technology department. Familiarity with technology procurement, software licensing, telecommunications, infrastructure, or support operations. Experience using ticketing, project management, procurement, or asset management platforms. Possess five values that define our people: Hospitality. Enhancing the dignity, comfort and well-being of Our People. Authenticity. Being forthright, truthful and transparent with Our People. Quality. Working to always improve the experience of Our People. Fun. Bringing the spirit of laughter, celebration, sharing and joy to Our People. Courage. Acting with conviction in the balanced interest of Our People. Service Inspired Restaurants® is committed to fair and equitable recruiting practices. We prohibit discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible work environment. If you are contacted for an interview and require accommodation at any stage of the interviewing process, please let us know. Min CAD $52,400.00/Yr. Max CAD $58,600.00/Yr.

The IT Operations Coordinator manages day-to-day administrative, procurement, and operational activities for the IT department. This role serves as a central point of contact to ensure technology projects, restaurant openings, and vendor activities are effectively scheduled and executed.

Candidates should have experience supporting retail, hospitality, or multi-location operations within an IT department. Proficiency in project management, procurement, and asset management platforms is required.

• Extended health and dental benefits • Accelerated leadership program • Career development and mentorship • Tuition reimbursement program • Employee assistance and wellness programs • Team member meal discounts • Employee referral bonus program • Dining discounts • RSP matching

• Project CoordinationPreferred
• Inventory trackingPreferred
• Asset ManagementPreferred
• Administrative SupportPreferred
• DocumentationPreferred
• CommunicationPreferred
• ReportingPreferred
• schedulingPreferred
• ProcurementPreferred

Identified from the job description. Confirm important requirements above.

• IT operations coordination
• Vendor management
• Procurement
• Project coordination
• Asset management
• Inventory tracking
• Documentation
• Communication
• Scheduling
• Reporting
• Technology deployment
• Administrative support
• Report Writing
• Invoice Review
• Courage
• Project Documentation
• Business Objectives
• Technology Solutions
• Administrative Functions
• Planning
• Budgeting
• Technical Support
• Asset Management
• Asset Tracking
• Telecommunications
• Grilling
• Construction
• Information Technology
• Continuous Improvement Process
• Discounts And Allowances
• Leadership
• Information Technology Operations
• Invoicing
• Project Management
• Mentorship
• Milestones (Project Management)
• Operations
• Presentations
• Procurement Software
• Purchasing
• Renovation
• Restaurant Operation
• Software Deployment
• Timelines
• Coordinating
• Vendor Management
• Honesty

• Technology
• Administrative
• Hospitality
• Retail
• Management & Leadership
• IT Operations Coordinator
• IT Project Analyst
• Systems Analysts
• Computer Systems Analysts

Minimum experience

2+ years

Apply by

Sep 11, 2027

Posting language

English

Working hours

40 hours per week