Learning and Development Coordinator

Job summary

The Learning and Development Coordinator will design and develop training materials while managing the Learning Management System and coordinating training logistics. They will also support HR projects and foster positive relationships with stakeholders to ensure effective service delivery.

Job details

About Us Our Story At Service Inspired Restaurants we take great pride in our diverse portfolio of restaurants and believe a brave, bold and results-driven culture inspires and creates new opportunities for everyone. Our values and promises are not simply a dream, vision, or mission, but a way of life for every person that becomes or wants to become a member of our team. Our goal is to be the first choice of our guests, team members, supplier partners, communities and investors by living our values and promises in everything we do. These values and promises describe how we conduct business, achieve our goal, and live our passion. Our Brands Jack Astor’s Bar and Grill®SCADDABUSH Italian Kitchen & Bar®Reds® Wine TavernThe Loose Moose® and The Antler RoomDuke's Refresher® + BarAbbey’s Bake House Muskoka Be A Part of Our StoryYour potential is limitless and here’s our investment in you: Competitive Pay Extended Health & Dental Benefits Accelerated Leadership Program Career Development and Mentorship Tuition Reimbursement Program Employee Assistance and Wellness Programs Team Member Meal Discounts Employee Referral Bonus Program Dining Discounts at all Locations RSP Matching About The Job Design and develop training programs and materials in collaboration with subject matter experts such as modules, job aids, worksheets and menu tools and knowledge checks Manage the ordering, inventory, production and coordination of learning related materials, tools and programs Support administration of the Learning Management System (LMS), including data entry, course registration, governance and reporting and maintain content inventory Collect feedback reports and training completion records, gather insights to inform L&D programs and manage an archival process for future reference Organize and coordinate training venues, lunches, and travel arrangements as required Support with the facilitation of learning events such as workshops, training and meetings, as required Maintain and communicate the quarterly training calendar to all relevant stakeholders Participate in HR projects, if and when required Perform other duties as assigned Work collaboratively and foster positive working relationships with stakeholders About You Degree or Diploma in Human Resources 1-2 years of work experience in a learning, training, or organizational development related role Excellent IT literacy skills working with Microsoft Office, Word, Excel, PowerPoint Hands-on experience leveraging a Learning Management Systems (LMS) such as Axonify, to manage, deliver, track, govern and optimize learning programs Strong customer service skills to handle inquiries and resolve issues in a professional and timely manner Resourceful self-starter, with excellent judgment Able to work well under pressure and handle multiple conflicting priorities in a fast-paced environment with frequent interruptions Able to maintain a high level of confidentiality at all times Innovative approach to service delivery Strong relationship building skills with internal and external stakeholders Strong communication skills both written and verbal Strong work ethic with ability to work in a dynamic and fast paced environment Possess five values that define our people: Hospitality. Enhancing the dignity, comfort and well-being of Our People. Authenticity. Being forthright, truthful and transparent with Our People. Quality. Working to always improve the experience of Our People. Fun. Bringing the spirit of laughter, celebration, sharing and joy to Our People. Courage. Acting with conviction in the balanced interest of Our People. Service Inspired Restaurants® is committed to fair and equitable recruiting practices. We prohibit discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible work environment. If you are contacted for an interview and require accommodation at any stage of the interviewing process, please let us know. Min CAD $55,600.00/Yr. Max CAD $61,600.00/Yr.

What you’ll do

The Learning and Development Coordinator will design and develop training materials while managing the Learning Management System and coordinating training logistics. They will also support HR projects and foster positive relationships with stakeholders to ensure effective service delivery.

Requirements

Candidates must possess a degree or diploma in Human Resources and 1-2 years of experience in a training or organizational development role. Proficiency in Microsoft Office and hands-on experience with Learning Management Systems are essential for this position.

Benefits

• Competitive pay
• Extended health benefits
• Dental benefits
• Accelerated leadership program
• Career development
• Mentorship
• Tuition reimbursement program
• Employee assistance program
• Wellness programs
• Team member meal discounts
• Employee referral bonus program
• Dining discounts
• RSP matching

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Administrative Support · Preferred
• Communication · Preferred
• Reporting · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred
• Facilitation · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Learning management systems
• Axonify
• Microsoft office
• Training coordination
• Instructional design
• Data entry
• Customer service
• Relationship building
• Communication
• Time management
• Project support
• Administrative support
• Content inventory management
• Facilitation
• Reporting
• Archival Processing
• Courage
• Resourcefulness
• Self-Starter
• Italian Language
• Learning and Development Programs and Policies
• Strong Work Ethic
• Microsoft Word
• Microsoft Excel
• Grilling
• Customer Service
• Confidentiality
• Content Inventory
• Learning Management Systems
• Data Entry
• Employee Assistance Programs
• Governance
• Leadership
• Innovation
• Mentorship
• Organizational Development
• Microsoft PowerPoint
• Relationship Building
• Travel Arrangements
• Coordinating
• Honesty

Job areas

• Human Resources
• Education
• Hospitality
• Administrative
• Learning and Development Coordinator
• Training Consultant
• Training and Staff Development Professionals
• Training and Development Specialists

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