ServiceNow is a cloud-based platform that digitizes and unifies organizations, enhancing connectivity and innovation for improved operational efficiency and workflow.
Santa Clara, CA
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.
Hybrid · Montréal
You will collaborate directly with strategic customers to identify high-impact AI opportunities and architect end-to-end GenAI/ML solutions. Your role involves prototyping, deploying production-ready systems, and codifying best practices to scale AI transformation across the enterprise.
Remote · Toronto, Ontario, Canada
The Staff Database Engineer will act as a high-level support resource for production database stability and performance across multi-tenant fleets. They will develop automation and observability tools to prevent critical issues while mentoring engineers across various technical teams.
Hybrid · Montréal
You will lead research initiatives focused on enterprise agentic AI, specifically addressing tacit knowledge accumulation, resilience, and safety. You will bridge the gap between theoretical research and real-world enterprise deployment by validating hypotheses against operational data.
Remote · Toronto, Ontario, Canada
Lead security conversations for financial services customers and provide expert support for pre- and post-sales efforts. Investigate cloud and AI threats while collaborating with internal teams to resolve security incidents and drive design improvements.
Hybrid
The role involves leading security conversations for Canadian energy and utility customers while supporting sales teams in pre- and post-sales activities. You will also investigate cloud and AI threats, manage security incidents, and propose structural design changes to enhance the company's security posture.
Hybrid · Montréal
You will lead research initiatives focused on enterprise agentic AI, exploring how agents accumulate tacit knowledge and improve continuously in complex environments. The role involves validating research hypotheses against real-world deployments and influencing technical decisions across product and engineering teams.
Hybrid · Montréal
The Customer Success Manager will own consumption and adoption outcomes for a portfolio of complex, high-value customers while driving strategic renewal and expansion opportunities. They will also shape the local CSM practice by mentoring team members and translating customer feedback into actionable improvements for internal AI tools.
Remote · Montreal, Quebec, Canada
You will lead research and engineering efforts across the full lifecycle of large language model development, including data curation, pretraining, and fine-tuning. You will collaborate with cross-functional teams to build scalable training pipelines and deliver high-impact AI solutions for enterprise customers.
Hybrid · Montréal
You will lead research initiatives focused on enterprise agentic AI, exploring how agents accumulate tacit knowledge and improve continuously within complex environments. The role involves validating research hypotheses against real-world operational deployments rather than standard benchmarks.
Hybrid · Montréal
Partner with strategic customers to identify high-impact AI opportunities and design end-to-end GenAI/ML systems. Build, iterate, and deploy scalable AI solutions while translating complex business problems into technical requirements.
Remote · Toronto, Ontario, Canada
The manager will oversee team development, project prioritization, and performance reviews while driving automation to improve infrastructure reliability. They will also act as a crisis manager and provide support to partner teams to ensure sustainable solutions and continuous process improvement.
Hybrid · Montréal
You will lead research initiatives focused on enterprise agentic AI, exploring tacit knowledge accumulation, safety, and privacy in complex operational environments. You will also influence technical decisions across product and engineering teams while advancing the state of the art in AI research.
Remote · Vancouver, British Columbia, Canada
The Senior Consultant will develop value-based models to articulate the business impact of ServiceNow products across various industries. They will also collaborate with cross-functional teams to support go-to-market strategies and design value-driven content and tools.
Remote · Toronto, Ontario, Canada
The Manager will oversee team management, career development, and project prioritization while driving a culture of automation and infrastructure reliability. They will also act as a crisis manager to orchestrate sustainable solutions and support the onboarding of new technologies and team members.
Remote · Toronto, Ontario, Canada
You will build and manage a Canadian-based sovereign cloud on Google Cloud while contributing to globally distributed infrastructure using code-defined solutions. The role involves developing new services, managing enterprise infrastructure at scale, and collaborating with SRE and networking teams to ensure environment stability.
Hybrid · Edmonton
Lead security conversations and support sales teams by addressing customer inquiries and security questionnaires for cloud and AI solutions. Collaborate with internal teams to resolve security incidents and propose structural design changes to improve the cloud security posture.
