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ServiceNow

Verified Job Source

ServiceNow is a cloud-based platform that digitizes and unifies organizations, enhancing connectivity and innovation for improved operational efficiency and workflow.

Santa Clara, CA

Software Development
5,001+ people

About

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.

Open positions

Senior Staff Cloud Security Engineer – Financial Services - Office of the CISO

Remote · Toronto, Ontario, Canada

The role involves leading security conversations with financial services customers and providing expert support for pre- and post-sales efforts. You will also investigate cloud and AI threats while collaborating with internal teams to remediate security incidents and drive design improvements.

Senior Staff Cloud Security Engineer | Operational Technology | Office of CISO

Hybrid

The role involves leading security conversations for Canadian energy and utility customers while supporting sales teams in pre- and post-sales efforts. You will also investigate cloud and AI threats, manage security incidents, and propose structural design changes to enhance the company's security posture.

Staff Database Engineer

Remote · Toronto, Ontario, Canada

You will be responsible for ensuring production stability of customer applications and infrastructure services as part of the SWAT team. This includes performing complex incident root cause analysis, developing observability tools, and mentoring engineers across operations and development.

Manager, Network Reliability and Resiliency

Remote · Toronto, Ontario, Canada

Lead and develop a team of network reliability engineers while managing operational priorities and project commitments. Actively engage in complex production troubleshooting, incident response, and the implementation of SRE practices to improve service availability and reduce toil.

Principal Research Scientist

Hybrid · Montréal

You will lead research initiatives focused on enterprise agentic AI, exploring how agents accumulate tacit knowledge and improve continuously within complex environments. The role involves validating research hypotheses against real-world operational deployments rather than standard benchmarks.

Dir, Sales, Cybersecurity Canada (Armis)

Remote · Canada

The Director of Cybersecurity Sales will build and lead a high-performing sales organization across Canada to drive enterprise sales velocity and revenue growth. They will execute go-to-market strategies, manage regional sales operations, and foster strategic relationships with C-level executives and partners.

Enterprise Account Exec

Hybrid · Toronto

You will drive new business sales revenue through account planning, territory management, and field-based sales activities within a SaaS license model. Additionally, you will build relationships with C-suite executives and orchestrate virtual teams to provide strategic IT roadmap advice to customers.

Forward Deployed Solution Engineer – Applied AI FDE

Hybrid · Montréal

Partner with strategic customers to identify high-impact AI opportunities and design end-to-end GenAI/ML systems. Build, iterate, and deploy scalable AI solutions while translating complex business problems into technical requirements.

Sr Enterprise Account Executive

Remote · Toronto, Ontario, Canada

You will drive new business revenue through SaaS license sales by developing territory plans and managing relationships with C-suite executives. You will orchestrate account strategies across virtual teams and act as a trusted advisor to help customers align their IT roadmaps with ServiceNow solutions.

Gestionnaire, Fiabilité et résilience du réseau

Remote · Toronto, Ontario, Canada

The manager will oversee team development, project prioritization, and performance reviews while driving automation to improve infrastructure reliability. They will also act as a crisis manager and provide support to partner teams to ensure sustainable solutions and continuous process improvement.

Principal Research Scientist

Hybrid · Montréal

You will lead research initiatives focused on enterprise agentic AI, exploring tacit knowledge accumulation, safety, and privacy in complex operational environments. You will also influence technical decisions across product and engineering teams while advancing the state of the art in AI research.

Staff Database Engineer

Remote · Toronto, Ontario, Canada

You will act as a subject matter expert in production database troubleshooting and performance analysis for multi-tenant PostgreSQL/MariaDB fleets. Additionally, you will develop observability tools and automation to ensure production stability and prevent the recurrence of critical system issues.

Sr. Consultant, Value Excellence

Remote · Vancouver, British Columbia, Canada

The Senior Consultant will develop value-based models to articulate the business impact of ServiceNow products across various industries. They will also collaborate with cross-functional teams to support go-to-market strategies and design value-driven content and tools.

Dir, Sales, Cybersecurity Canada (Armis)

Remote · Toronto, Ontario, Canada

Lead a team of Sales Executives to drive new business growth and execute the Go-To-Market strategy for cybersecurity in Canada. Manage sales forecasts, recruit and mentor team members, and build strategic C-level relationships to achieve annual revenue goals.

Manager, Network Reliability and Resiliency

Remote · Toronto, Ontario, Canada

The Manager will oversee team management, career development, and project prioritization while driving a culture of automation and infrastructure reliability. They will also act as a crisis manager to orchestrate sustainable solutions and support the onboarding of new technologies and team members.

Manager, Systems Engineering

Remote · Toronto, Ontario, Canada

You will oversee a global engineering team responsible for designing, building, and scaling cloud infrastructure systems. This role involves driving technical strategy, managing team development, and collaborating across organizations to ensure high availability and performance of core services.

Staff Systems Engineer

Remote · Toronto, Ontario, Canada

You will build and manage a Canadian-based sovereign cloud on Google Cloud while contributing to globally distributed infrastructure using code-defined solutions. The role involves developing new services, managing enterprise infrastructure at scale, and collaborating with SRE and networking teams to ensure environment stability.

Senior Staff Cloud Security Engineer – Financial Services - Office of the CISO

Remote · Toronto, Ontario, Canada

Lead security conversations and support sales teams by addressing customer inquiries and security questionnaires for cloud and AI solutions. Collaborate with internal teams to resolve security incidents, conduct postmortems, and propose structural design changes to improve the cloud security posture.

Sr Database Engineer

On-site

Company DescriptionIt all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together.…