ServiceNow is a cloud-based platform that digitizes and unifies organizations, enhancing connectivity and innovation for improved operational efficiency and workflow.
Santa Clara, CA
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.
Remote · Toronto, Ontario, Canada
You will oversee a global engineering team responsible for designing, building, and scaling cloud infrastructure systems. This role involves providing technical leadership, managing team performance, and collaborating cross-functionally to ensure operational excellence and project delivery.
Remote · Toronto, Ontario, Canada
You will be responsible for ensuring production stability of customer applications and infrastructure services by acting as the final level of support. This includes performing complex incident root cause analysis, developing observability tools, and mentoring engineers across operations and development teams.
Remote · Toronto, Ontario, Canada
The Senior Database Engineer will own complex incident resolution across multi-tenant database fleets and develop observability tools to prevent critical performance issues. They will also collaborate with cross-functional teams to influence infrastructure decisions and mentor engineers on database best practices.
Remote · Toronto, Ontario, Canada
You will act as a subject matter expert in production database troubleshooting and performance analysis for multi-tenant PostgreSQL/MariaDB fleets. Additionally, you will develop observability tools and automation to ensure production stability and prevent the recurrence of critical system issues.
Remote · Toronto, Ontario, Canada
The Senior Database Engineer will own complex incident resolution across multi-tenant database fleets and develop observability tools to prevent critical issues. They will also mentor engineers and influence infrastructure decisions to optimize the performance of the ServiceNow cloud platform.
Remote · Toronto, Ontario, Canada
You will build and manage a Canadian-based sovereign cloud on Google Cloud while contributing to globally distributed infrastructure using code-defined solutions. The role involves developing new services, managing enterprise infrastructure at scale, and collaborating with SRE and networking teams to ensure environment stability.
Remote · Toronto, Ontario, Canada
The Manager of Systems Engineering oversees a global team responsible for designing, building, and scaling cloud infrastructure systems. They provide technical leadership, manage team development, and collaborate cross-functionally to ensure operational excellence and project completion.
Remote · Toronto, Ontario, Canada
You will oversee a global engineering team responsible for designing, building, and scaling cloud infrastructure systems. This role involves driving technical strategy, managing team development, and collaborating across organizations to ensure high availability and performance of core services.
Remote · Toronto, Ontario, Canada
Lead and grow engineering teams to architect and build AI-native products within the ITSM/ITOM portfolio. Drive technical strategy, ensure operational excellence, and foster a culture of evidence-based decision-making and continuous improvement.
Remote · Vancouver, British Columbia, Canada
Own the product strategy for AI Value tooling, including driving prompt engineering and AI product development across various analysis modes. Lead cross-functional teams to define roadmaps, manage product launches, and translate stakeholder feedback into actionable requirements.
Remote · Toronto, Ontario, Canada
Drive new business sales revenue through a SaaS license model using strategic account and territory planning. Act as a trusted advisor to C-suite executives to align ServiceNow solutions with their IT roadmaps.
Remote · Ottawa, Ontario, Canada
You will drive new business sales revenue through a SaaS license model by executing account and territory planning. Additionally, you will build relationships with C-suite personas and orchestrate cross-functional teams to deliver comprehensive IT solutions.
Remote · Toronto, Ontario, Canada
Drive new business revenue through a SaaS license model using strategic account and territory planning. Act as a trusted advisor to C-suite executives to align ServiceNow solutions with their IT roadmaps.
Remote · Toronto, Ontario, Canada
Build and lead a team of sales executives to drive new business growth and regional sales strategy. Manage pipeline, forecasts, and cross-functional relationships to ensure the achievement of annual sales goals.
Remote · Ottawa, Ontario, Canada
You will drive new business sales revenue through a SaaS license model by developing relationships with C-suite executives and orchestrating account strategies. You will act as a trusted advisor to customers, identifying the right support resources to help them achieve their IT roadmap goals.
Remote · Ottawa, Ontario, Canada
Drive new business revenue through a SaaS license model using strategic account and territory planning. Act as a trusted advisor to C-suite executives to align ServiceNow solutions with their IT roadmaps.
Remote · Toronto, Ontario, Canada
Design and build the agent execution harness and orchestration layer to enable AI agents to reason over enterprise data and execute workflows. Lead the development of evaluation frameworks, prompt management systems, and LLM integration strategies to ensure reliability and scalability at Fortune 500 scale.
Remote · Toronto, Ontario, Canada
Lead security conversations and provide pre- and post-sales support for Financial Services customers in Canada. Address security inquiries, manage cloud security experiences, and propose design changes to improve the company's security posture.
Remote · Alberta, Canada
Lead security conversations and support sales efforts for Canadian Energy and Utility customers regarding cloud and AI implementations. Manage security questionnaires, conduct customer calls, and propose structural design changes to improve the cloud security posture.
Remote · Toronto, Ontario, Canada
Lead security conversations and support sales efforts for Canada Financial Services customers, focusing on cloud and AI security. Address customer inquiries, manage security questionnaires, and propose structural design changes to improve the cloud security posture.
