Client Services Assistant

Job summary

The Client Services Assistant provides direct care to residents, including assistance with hygiene, daily living activities, and medication administration. They also maintain cleanliness in resident areas and support the social and intellectual well-being of the community members.

Job details

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™. We are searching for a Casual (no guaranteed hours) Client Services Assistant (PSW) to join our Parkland Fredericton - Brunswick Hall team based in Fredericton, New Brunswick. Meaningful Benefits You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include: Approximate hourly wage: $21.29 - $22.53 Free onsite parking Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events Access to continuing education and training through Shannex’s Centre of Excellence Opportunities to be part of sector innovation and continuous improvement initiatives Recognition and Rewards for service excellence and safety About The Opportunity Assists residents with hygiene and daily living activities, such as: bathing, dressing, oral care, skin care, meals, and mobilizing according to the work assignment; Assists in the provision of social, spiritual, and intellectual activities for residents; Cleans resident rooms, server and household common areas; Administers resident medications as assigned under the direction of the Resident Services Coordinator/Manager and in accordance with Physician orders following all medication management policies and guidelines; Completing all duties in a way which is consistent with Shannex’s Philosophy of Service: Your life. Your choice. Your Home; Communicates and reports relevant information regarding resident care or safety to Supervisor; About You In addition to placing high value on continuous improvement, collaboration and accountability, you bring: A valid Personal Support Worker diploma, certificate, or equivalent (Must be enrolled in a program if not already obtained); Ability to work a minimum of 6 shifts per quarter and a schedule of flexible hours and shifts inclusive of days, nights, weekends, and holidays; A valid CPR & First Aid Certification (required); Ability to provide a clear criminal record with vulnerable sector screening upon hire; Advanced proficiency in the English language is required, proficiency in French considered an asset Alzheimer’s and Dementia Care course considered an asset; Previous working experience with elderly in long-term care or a senior living environment an asset; A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care

What you’ll do

The Client Services Assistant provides direct care to residents, including assistance with hygiene, daily living activities, and medication administration. They also maintain cleanliness in resident areas and support the social and intellectual well-being of the community members.

Requirements

Candidates must hold a valid Personal Support Worker diploma or certificate and possess current CPR and First Aid certification. Applicants are required to provide a clear criminal record check with vulnerable sector screening and demonstrate proficiency in English.

Benefits

• Free onsite parking • WorkPerks program • Continuing education • Training • Recognition and rewards

Listed skills

• First Aid · Preferred
• CPR · Preferred
• Documentation · Preferred
• Communication · Preferred
• Dementia care · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Personal support
• Hygiene assistance
• Medication administration
• Resident care
• Safety protocols
• Communication
• Documentation
• Elderly care
• Dementia care
• Alzheimer's care
• CPR
• First aid

Job areas

• Healthcare
• Social Services
• Customer Service & Support