Ward Clerk

Job summary

Provide clerical and reception support related to patient care in the nursing unit. Communicate professionally with patients, families, staff, physicians, and the public while maintaining confidentiality.

Job details

Requisition ID: 411583 Position Number: 20067123 Posting End Date: Open Until Filled City: Churchill Employer: Winnipeg Regional Health Authority Site: Churchill Health Centre Department / Unit: Health Information Services - Nursing Job Stream: Clinical Support Union: CUPE Anticipated Start Date - End Date: 10/12/2026 - Indefinite Reason for Term: Other Leave FTE: 1.00 Anticipated Shift: Days Work Arrangement: In Person Daily Hours Worked: 7.75 Annual Base Hours: 2080 Salary: $23.576 , $24.271 , $24.984 , $25.717 , $26.477 , $27.258 Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care. Position Overview Under the direction of the Manager of Patient Care, the Ward Clerk is responsible for supportive duties, mainly of clerical and reception as related to patient care in the Nursing Unit. Experience Previous experience in clerical and/or secretarial duties required. Education (Degree/Diploma/Certificate) Grade 12 education or equivalent. Certification Program for Ward Clerks (or equivalent) or a willingness to obtain equivalent courses during employment commencing one (1) year after employment start date. Knowledge of medical terminology required. Certification/Licensure/Registration Not Applicable Qualifications And Skills Proficient in typing (40-50 wpm). Computer knowledge required, Knowledge of Word/Excel Programs an asset. Familiar with office systems, computers, photocopiers, facsimiles and complex telephone systems. Demonstrates the ability to work cooperatively with the public and staff as a team member. Displays a polite, helpful and courteous manner when communicating with patients/residents, families, the general public and other staff members/consultants. Demonstrates a calm and confident manner during emergency and/or difficult situations. Displays good interpersonal and telephone relations with physicians, administrative Staff, Nursing staff, other facility departments, patients, family and the general public. Maintains confidentiality with all information entrusted to the position and represents the CRHA in a professional and positive manner. Physical Requirements Possible heavy lifting at times. Possible eye strain. Possible posture and muscle problems. Possible contact with clients with aggressive behavior. Other demands as it pertains to position. This Indefinite Term may expire subject to one (1) weeks’ notice. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, Prairie Crocus Manor, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services. Interviewed candidates may be called upon to participate in a skills assessment. Any application received after the closing time will not be included in the competition. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process. Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.

What you’ll do

Provide clerical and reception support related to patient care in the nursing unit. Communicate professionally with patients, families, staff, physicians, and the public while maintaining confidentiality.

Requirements

Requires Grade 12 or equivalent, prior clerical or secretarial experience, and knowledge of medical terminology. Candidates must type 40–50 words per minute, have computer and office-system skills, and hold or be willing to obtain the Ward Clerk certification or equivalent courses.

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Microsoft Excel · Preferred
• telephone communication · Preferred
• Microsoft Word · Preferred
• interpersonal communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Clerical Support
• Reception
• Typing
• Medical Terminology
• Computer Skills
• Microsoft Word
• Microsoft Excel
• Office Equipment Operation
• Telephone Communication
• Teamwork
• Interpersonal Communication
• Confidentiality
• Customer Service
• Emergency Response

Job areas

• Healthcare
• Administrative
• Customer Service & Support

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