Student Placement Front Line

About the Job: Reporting to the Community Shelter Supervisor, the student will be responsible for providing front line support to families ( family, single adult or couple). The individual’s main responsibilities are to provide and support clients through housing strategies.  Provide shelter support, provide shelter services and create housing search opportunities and engage in housing focused conversations through motivational interviewing. General Duties and Responsibilities: * General responsibilities including shelter welcome packages and welcome files * Providing support to clients who are facing challenges including Poverty, homelessness * Join in intentional housing conversations with those in the shelter during the first two weeks * Create Individualized Housing Plans with those that have exceeded two weeks in shelter and are receiving more staff attention to operationalize their housing plan * Circulate throughout the facility and engage with any of those that have stayed in the shelter, using motivational interviewing and opportunities to engage in housing focused conversations * Rapid Re-Housing or Permanent Supportive Housing program * These staff play a critical role in connecting longer-term shelter guests to Coordinated Entry * These staff also play a critical role in getting those shelter guests that are eligible for Rapid Re-Housing or Permanent Supportive Housing ‘document ready’ so that they are imminently house-able should a vacancy become available in a housing program in the community * Other assessments as required (i.e. mental health status exams, wellness checks, etc.) * Perform additional duties as required/delegated Qualifications: * Post-secondary education in Social Work, Social Services, Health Services, or equivalent * 1+ years Supporting the homeless population * Knowledge of tenant population, diversity issues, anti-discrimination practices, and systemic reasons for homelessness * Strong knowledge of Housing First Principles * Experience working with families experiencing or at risk of homelessness * Ability to apply principles of housing first principles approach in day-to-day work and interactions with clients * Strong communication skills, assessment, risk management and crisis de-escalation * Proficient in MS Suite (Word, Excel, Power Point and Outlook) * A vehicle, valid driver’s license, and adequate insurance coverage * Valid Certification in First Aid & CPR * Training in ASIST and CPI * Vulnerable Screening Level 3 Reporting Function: The Community Shelter Worker will report to the Community Shelter Supervisor. They will not have any management/supervisory responsibility. They will work with clients and internal staff at all levels within the organization. Working Conditions and Physical Requirements: * Hours are as determined by the Manager * Average amount of physical effort is required. * Able to sit/stand for prolonged periods of time * Able to answer and communicate telephone calls and general computer use * Able to lift up to 20lbs (product, documents, etc.) * Vehicle travel to sites for visits/walk-throughs and open doors as required. Ship Values: * Compassion, Hope, Inclusiveness, Respect, Professionalism About Us Services and Housing In the Province (SHIP) is a Provincial leader in the broader public sector that builds strategic partnerships and programs that support the fundamental rights for Housing and Health Services throughout the Peel Region, Dufferin County, Region of Waterloo and surrounding areas. Our commitment to increase quality of life through health services and housing supports that promote mental and physical health and wellness is at the forefront of every employee we hire. We value compassion, hope, inclusiveness, respect, and professionalism. Our organization has supported the region for over 35 years and employs over 550 passionately engaged employees ranging from office administration, nurses, and service health specialists to housing specialists all dedicated to the community, clients, and families. Accessibility “SHIP strives to be equitable and inclusive in all that we do. Equity is a core value, and we are committed to providing an inclusive selection process. We encourage applicants from equity deserving communities including women, Black, Indigenous, other racialized groups, 2SLGBTQ+ persons, individuals with disabilities and others who will contribute to and enrich the organization and its values. We are committed to inclusive, barrier-free recruitment, selection processes, and work environments. Please advise the People and Culture Department of any accommodations needed in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code to ensure you have access to a fair and equitable process”. Please note that we use automated screening tools as part of our recruitment process and are reviewed to support fair and equitable hiring practices

The student will provide front-line support to shelter clients by facilitating housing strategies and conducting motivational interviewing. They are responsible for creating individualized housing plans and connecting guests to community housing programs.

Candidates must have post-secondary education in Social Work or a related field and at least one year of experience supporting the homeless population. A valid driver's license, vehicle, and specific certifications like First Aid, CPR, ASIST, and CPI are required.

• First AidPreferred

Identified from the job description. Confirm important requirements above.

• Social Work
• Motivational Interviewing
• Housing First Principles
• Crisis De-escalation
• Risk Management
• Assessment
• Case Management
• Homelessness Support
• First Aid
• CPR
• ASIST
• CPI
• MS Suite
• Communication Skills
• Diversity Awareness
• Office Administration
• De-escalation Techniques
• Professionalism
• Diversity And Inclusion
• Lifting Ability
• Cardiopulmonary Resuscitation (CPR) Certification
• First Aid Certification
• Valid Driver's License
• Compassion
• Microsoft Excel
• Mental Health
• Management
• Communication
• Disabilities
• Microsoft Outlook
• Microsoft PowerPoint
• Strategic Partnership
• Supportive Housing

• Social Services
• Healthcare
• Administrative
• Placement Student
• Unclassified Specialized Occupation

Minimum education

Master’s degree

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week