Post Office Manager, Hourly Part Time Day

Job summary

The Post Office Manager is responsible for delivering full-service retail postal services and maximizing department revenue. They also lead, train, and coach staff while ensuring compliance with store standards and loss prevention procedures.

Job details

Location: 360 Main St., Unit 2, Winnipeg, Manitoba, R3C 3Z8 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians. Why this role is important? SUMMARY: Responsible for organizing and delivering full service retail postal services (courier items, postal boxes, money transfers, call-in parcels) to Shoppers Drug Mart customers, maximizing department revenue and customer satisfaction. DUTIES & RESPONSIBILITIES: Leads by example and ensures that Post Office staff demonstrate our CORE Values Interviews and recommends final candidates for hiring Ensures Post Office cashiers complies with all Store Standards Trains employees in job functions and provides on-going coaching and instructions Assists with completing performance reviews of Post Office cashier staff in conjunction with the FSM CUSTOMER SERVICE: Ensures exceptional customer service is provided beyond expectation Ensures employees present proper image to the public in accordance with Uniform Policy LOSS PREVENTION: Ensures all loss prevention systems and procedures are performed according to Standards Ensures procedures regarding parcel checks are adhered to QUALIFICATIONS: Planning, Judgement and Decision Making Independent thinking and decision making when dealing with issues related to customer’s requests Judgment & decisions would be made based on ability to ask the right questions leading to the appropriate solutions This position requires the ability to act upon tasks and goals outlined by management EXPERIENCE: Experience with retail and cash handling Superior interpersonal skills Efficient time management ability Strong verbal and written communication skills Effective organization and planning skills Commitment to providing exceptional customer service WORKING CONDITIONS: Ability to work flexible shifts which may include nights and weekends J2WRTL J2WFSM Why work at Shoppers Drug Mart? Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your work, co-workers, customers and community. How You’ll Succeed: At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. Employment Type: Part time Type of Role: Regular Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us. Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application. Hiring Range / Échelle salariale à l’embauche : $17.40 - $19.50 / 17,40$ - 19,50$ (per hour / de l’heure) A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste. #EN #FS #SDMR #MB

What you’ll do

The Post Office Manager is responsible for delivering full-service retail postal services and maximizing department revenue. They also lead, train, and coach staff while ensuring compliance with store standards and loss prevention procedures.

Requirements

Candidates should have experience in retail and cash handling with strong interpersonal and organizational skills. The role requires the ability to work flexible shifts, including nights and weekends, and demonstrate independent decision-making.

Benefits

• Purchase discount program • Competitive pay • Online learning through Academy

Listed skills

• Time management · Preferred
• Customer service · Preferred
• written communication · Preferred
• Problem solving · Preferred
• Organization · Preferred
• interpersonal skills · Preferred
• Cash handling · Preferred
• Planning · Preferred
• Decision Making · Preferred
• Coaching · Preferred
• Team Leadership · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail management
• Cash handling
• Customer service
• Team leadership
• Staff training
• Coaching
• Loss prevention
• Time management
• Interpersonal skills
• Verbal communication
• Written communication
• Organization
• Planning
• Decision making
• Problem solving
• Independent Thinking
• Cash Handling
• Open Mindset
• Artificial Intelligence
• Management
• Decision Making
• Customer Service
• Communication
• Interpersonal Communications
• Loss Prevention
• Medical Prescription
• Performance Review
• Relationship Building
• Self Service Technologies
• Time Management

Job areas

• Retail
• Customer Service & Support
• Management & Leadership
• Administrative
• Hourly Manager
• Office Manager (General)
• Office Supervisors
• First-Line Supervisors of Office and Administrative Support Workers