Senior Bookseller

Job summary

The Bookseller is responsible for providing exceptional customer service by greeting customers, assisting with questions and orders, and efficient cashiering, while also promoting company programs like Membership and Educator initiatives. Duties include product placement according to merchandising guidelines, recovering the sales floor, and performing general housekeeping tasks.

Job details

Shop Around the Corner is an independent bookstore that was founded in 1926 in New York, NY. We have since grown to have stores across the United States and Europe. We believe in the power and longevity of the written word. And we believe that books influence thought. Through our carefully curated selection, we hope to create a space for our community to continue to learn and grow as readers. Reporting to the General Manager, the Bookseller is responsible for providing exceptional customer service to all customers in a friendly and helpful manner. They should be knowledgeable about books and other merchandise in the store, proactively seek to assist customers and provide an outstanding shopping experience. Roles and Responsibilities * Provide customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering. * Sales of all products, offer point of sale initiatives including Membership programs, Educator programs, and other company-sponsored programs. * Product delivery and placement on the sales floor in accordance with merchandising guidelines and timelines. * Recover the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, store housekeeping tasks as required. * Protect company assets by adhering to all loss prevention standards and acting with integrity in all transactions. * Other duties as assigned including, but not limited to assisting in other departments, receiving shipment, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness. Equity is at the heart of our mission at Shop Around the Corner. We have a deep commitment to pursuing diversity and striving for equity. Shop Around the Corner is an equal opportunity employer. Candidates of all backgrounds are encouraged to apply. Applicants must be currently authorized to work in the United States on a full-time basis. If you are based in California, we encourage you to read this important information for California residents linked here [https://www.greenhouse.com/ccpa-candidate].

What you’ll do

The Bookseller is responsible for providing exceptional customer service by greeting customers, assisting with questions and orders, and efficient cashiering, while also promoting company programs like Membership and Educator initiatives. Duties include product placement according to merchandising guidelines, recovering the sales floor, and performing general housekeeping tasks.

Requirements

Candidates must provide the highest level of customer service, be knowledgeable about books and merchandise, and proactively assist shoppers to ensure an outstanding experience. Additional duties involve protecting company assets, assisting with shipments and inventory, and maintaining store cleanliness.

Listed skills

• Customer service · Preferred
• Housekeeping · Preferred
• Sales · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Cashiering
• Sales
• Merchandising
• Inventory
• Loss Prevention
• Housekeeping
• Product Placement
• Customer Assistance
• Membership Programs
• Educator Programs

Job areas

• Retail
• Customer Service & Support
• Sales