Sales & Marketing Assistant

Job summary

Provide administrative and commercial support to the Key Account Manager, including managing RFQs, customer portals, and sales documentation. Assist the social media team by creating promotional materials and coordinating company events and trade shows.

Job details

SHW AG is the global leader in the production of CO2-optimised pumps, engine components for all kinds of powertrains and high-performance brake discs used by the international automobile industry and the truck and off-highway segment, such as in agricultural machines, construction machines, stationary engines and wind turbines. To strengthen our team at our Brampton, Ontario location, we are looking for a Sales and Marketing Assistant. Job Description: Support the Key Account Manager with RFQs, quotations, customer communication, presentations, customer portals, and basic marketing. Provide day-to-day administrative and commercial support to the Key Account Manager. Maintain customer contact lists, account information, and sales documentation. Prepare customer correspondence, meeting agendas, presentations, and reports. Track customer requests, action items, deadlines, and follow-ups. Initiate and manage project orders to track programs during the pre-serial phase and throughout engineering changes. Add tooling and prototype purchase orders to program project orders, process related invoicing. Create and maintain customer master data (bill-to, sold-to, ship-to) and sales orders upon receipt of serial production contracts. Maintain part prices according to long-term agreement (LTA) terms and engineering changes. Administer customer supplier portals (e.g., Cummins, GM SupplyPower, Ford Covisint, Stellantis eSC, IMDS): access, document uploads, schedule and PO acknowledgements. Support SAP tasks including BOM maintenance, report generation, and data clean-up. Prepare sales reports, presentations, and meeting minutes for the Sales team. Manage and coordinate company merchandise, including design, selection, ordering, inventory management, and distribution of promotional items. Part of the Social Media team Create and edit photos, videos and promotional materials (brochures, presentations, LinkedIn/website content) in line with SHW brand guidelines. Coordinate customer visits, trade shows and events: logistics, materials, facility walk-through preparation. Active member of the Social Event Committee. Perform other duties as assigned by the Manager or their designate. Job Qualifications: University degree in Business Administration, Marketing, Communications or a related field. 0–2 years of relevant experience; co-op, internship or part-time office experience is an asset. New graduates are encouraged to apply. Proficiency in Microsoft 365 (Excel, Word, PowerPoint, Outlook, Teams). Ability to track and manage project orders, invoices, and store documents accurately, to prioritize multiple deadlines. Ability to identify issues, proactive follow-up and strong sense of ownership, and propose solutions in a timely manner, particularly in order management and invoicing. Discretion and sound judgement when handling confidential business and employee information. Ability to work independently in a small organization, works well in a team while managing individual tasks and deadlines independently. Excellent written and verbal communication skills in English. Customer-oriented attitude, professional and confident communication with customers. Willingness to travel domestically and internationally, including overnight stays, as required. Experience with SAP or another ERP system is an asset. Exposure to automotive or manufacturing environments (IATF 16949, PPAP, customer portals) is desirable. Basic understanding of marketing principles, including the creation of promotional materials (photos, videos, etc.) using graphic/video tools (Canva, Adobe Creative Suite, CapCut or similar). Additional languages such as German, French, or another relevant business language are an asset. Valid driver's licence and access to a vehicle (on-site role). Benefits: Opportunity to work from home once a week Flexible start times (7:00–9:00 AM) for office employees Paid half-day off on your birthday Extra paid time off during the holiday season Comprehensive health & life insurance RRSP matching program Professional development with tailored training plans Free snacks & drinks, plus occasional catered lunches 24/7 employee suggestion boxes with gift card rewards Regular employee events & celebrations Anniversary recognition for your service milestones Perkopolis Employee Discounts: Vacation: According to ESA Salary Range: $40,000 - $60,000 AODA: SHW welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

What you’ll do

Provide administrative and commercial support to the Key Account Manager, including managing RFQs, customer portals, and sales documentation. Assist the social media team by creating promotional materials and coordinating company events and trade shows.

Requirements

Requires a university degree in Business, Marketing, or Communications with 0-2 years of experience. Proficiency in Microsoft 365 is required, while experience with SAP and automotive industry standards is an asset.

Benefits

• Work from home once a week • Flexible start times • Paid half-day off on birthday • Extra paid time off during holiday season • Comprehensive health & life insurance • RRSP matching program • Professional development • Free snacks & drinks • Catered lunches • Employee suggestion boxes with gift card rewards • Employee events & celebrations • Anniversary recognition • Perkopolis Employee Discounts

Listed skills

• SAP · Preferred
• Customer service · Preferred
• ERP systems · Preferred
• Administrative Support · Preferred
• Microsoft 365 · Preferred
• Account Management · Preferred
• Graphic Design · Preferred
• data management · Preferred
• invoicing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales Support
• Marketing
• Customer Communication
• Project Order Management
• SAP
• Microsoft 365
• Content Creation
• Event Coordination
• Account Management
• Invoicing
• Data Management
• Graphic Design
• English Communication
• Customer Service
• ERP Systems
• Administrative Support

Job areas

• Sales
• Marketing
• Administrative
• Manufacturing
• Creative & Media