Regional Operations Manager, Residential Rentals

WHO WE ARE As a family-based company for over 100 years, we are committed to creating and maintaining successful teams. We recognize the invaluable contributions of our team members and prioritize their development, health and well-being. For generations, we’ve been in the business of building communities for people to live, work and play. Join our Residential Rental team as a Regional Operations Manager, Residential Rentals and provide strategic and operational leadership for the residential rental portfolio, driving performance, team success, and an exceptional resident experience. Experience what it means to be part of our family and build a career you’re proud of. ABOUT THE ROLE * Provide strategic and operational leadership across the residential rental portfolio, ensuring strong financial, operational, leasing, and resident-service performance. * Lead, coach, and develop Operations Managers and their teams while fostering a culture of accountability, collaboration, and continuous improvement. * Oversee property operations, budgets, capital projects, asset management, leasing strategies, and new community openings. * Drive resident satisfaction and retention by ensuring exceptional service and effective resolution of complex issues. * Monitor financial performance, key metrics, risks, and compliance requirements, implementing strategies to optimize results. * Build strong relationships with internal teams, residents, government and regulatory bodies, contractors, suppliers, and other stakeholders. * Ensure compliance with applicable legislation, corporate policies, health and safety requirements, and risk-management practices. * Promote operational excellence, innovation, and cross-functional collaboration across the portfolio. EXPERIENCE * Post-secondary education in Property Management, Business, Real Estate, or a related field; professional designations are an asset. * Minimum 7 years of progressive leadership experience in multi-residential property management. * Strong experience in operations, financial and capital management, strategic planning, leasing, and asset optimization. * Experience leading and developing high-performing teams and managing complex resident and stakeholder relationships. * Strong analytical, financial, project management, communication, and problem-solving skills. * Thorough knowledge of applicable legislation and proficiency with relevant business systems. * Valid driver’s licence and access to a reliable vehicle. WHAT WE CAN OFFER YOU Join Our Team for a Supportive and Enriching Employee Experience! We believe in creating a workplace where you can thrive and feel valued every day. Here’s what you can look forward to: * Comprehensive Benefits Packages*: We’ve got you covered with benefits to keep you and your family healthy and happy. * Growth, Training, and Development Programs: From in-depth training to mentorship with our amazing team and leadership, we’re committed to your professional growth. * Fun Community Events: Enjoy a lively calendar of monthly events, celebrations, challenges, and unique role-specific perks with our signature "Sif’Ton of Fun." * Employee Recognition Program: We love to celebrate and reward your contributions! * Employee Referral Program: Help us grow our team and be rewarded for successful hires. * Employee Donation Matching Program: We support your charitable efforts by matching your donations. * Employee Assistance Program: Everyday support for your personal and professional well-being. * Inclusive and Accessible Work Environment: Everyone is welcome, and we strive to make our workplace inclusive for all. Experience a workplace where your growth, well-being, and contributions are truly valued. We can’t wait to welcome you to our team! *FOR ELIGIBLE POSITIONS APPLICATION PROCESS Submit applications by 4:30 p.m. on September 14, 2026. Sifton Properties would like to thank all applicants; however, only those who qualify for an interview will be contacted. This posting is to fill an existing vacancy. ARTIFICIAL INTELLIGENCE (AI) The Company may use AI-supported recruitment tools on a limited basis, but rest assured, our human Recruiter is involved in every stage of the recruitment process.

The Regional Operations Manager provides strategic and operational leadership for the residential rental portfolio to drive financial performance and resident satisfaction. They are responsible for overseeing property operations, budgets, capital projects, and leading high-performing teams.

Candidates must have at least 7 years of progressive leadership experience in multi-residential property management. A post-secondary education in a relevant field such as Property Management, Business, or Real Estate is required.

• Comprehensive benefits packages • Growth, training, and development programs • Mentorship • Community events • Employee recognition program • Employee referral program • Employee donation matching program • Employee assistance program

• Problem solvingPreferred
• CommunicationPreferred
• Project managementPreferred

Identified from the job description. Confirm important requirements above.

• Strategic leadership
• Operational management
• Financial management
• Capital management
• Leasing strategy
• Asset management
• Team coaching
• Property management
• Project management
• Stakeholder management
• Regulatory compliance
• Risk management
• Analytical skills
• Problem-solving
• Communication
• Financial Project Management
• Cross-Functional Collaboration
• Recruitment Tools
• Stakeholder Communications
• Accountability
• Artificial Intelligence
• Asset Management
• Management
• Strategic Planning
• Business Systems
• Continuous Improvement Process
• Training And Development
• Employee Assistance Programs
• Property Management
• Leadership
• Innovation
• Problem Solving
• Legislation
• Risk Management
• Mentorship
• Operational Excellence
• Operations Management
• Operations
• Real Estate
• Prioritization

• Management & Leadership
• Administrative
• Sales
• Residential Operations Manager
• Residential Community Manager
• Real Estate Agents and Property Managers
• Property, Real Estate, and Community Association Managers

Minimum education

Bachelor’s degree

Minimum experience

5+ years

Posting language

English

Working hours

40 hours per week