Sifton Properties LimitedVerified Job Source

Residential Administration Manager

London, ON
On-site
Posted Sep 15, 2026
1 position

$70,000–$76,000 / year

Opens an external site

Employment type: Full-time
Experience level: Senior · 5+ years
Minimum education: High school
Posting language: English
Working hours: 40 hours per week

Job summary

The Residential Administration Manager will lead the administration team in managing lease operations, accounts receivable, and resident services while ensuring compliance with the RTA. They will also foster operational efficiency and collaborate with internal stakeholders to drive business objectives.

Job details

WHO WE ARE As a family-based company for over 100 years, we are committed to creating and maintaining successful teams. We recognize the invaluable contributions of our team members and prioritize their development, health and well-being. For generations, we’ve been in the business of building communities for people to live, work and play. Join our London Residential Rentals team. Lead with purpose. Inspire your team, elevate the resident experience, and drive operational excellence across our residential portfolio. Experience what it means to be part of our family, and build a career you’re proud of. ABOUT THE ROLE * Lead lease administration, accounts receivable, renewals, rent increases and collections while ensuring compliance with the RTA and applicable legislation. * Lead and support the residential administration team, fostering collaboration and improving processes and operational efficiency. * Deliver exceptional resident service by resolving concerns, enforcing lease terms and providing effective first-point-of-contact solutions. * Partner with internal teams, senior leaders, residents and community stakeholders to support business objectives and positive customer experiences. * Promote a culture of safety, engagement, collaboration and continuous improvement while staying connected to industry best practices. EXPERIENCE * Post -secondary education with a minimum of 5 years of administrative or accounting experience, preferably within a Property Management office and RTA environment * Proficient with MS Office systems as well as other CRM platforms * Experience in leadership of others, from recruitment and skill assessment to work delegation/organizing, and mentoring * Ability to think critically and actively listen with a solution-based mindset * Self- directed, detail-oriented, and accuracy-driven with exceptional time management and organizational skills, easily adapting to changing priorities in a fast - paced environment * Valid driver's license and reliable vehicle WHAT WE CAN OFFER YOU Join Our Team for a Supportive and Enriching Employee Experience! We believe in creating a workplace where you can thrive and feel valued every day. Here’s what you can look forward to: * Comprehensive Benefits Packages*: We’ve got you covered with benefits to keep you and your family healthy and happy. * Growth, Training, and Development Programs: From in-depth training to mentorship with our amazing team and leadership, we’re committed to your professional growth. * Fun Community Events: Enjoy a lively calendar of monthly events, celebrations, challenges, and unique role-specific perks with our signature "Sif’Ton of Fun." * Employee Recognition Program: We love to celebrate and reward your contributions! * Employee Referral Program: Help us grow our team and be rewarded for successful hires. * Employee Donation Matching Program: We support your charitable efforts by matching your donations. * Employee Assistance Program: Everyday support for your personal and professional well-being. * Inclusive and Accessible Work Environment: Everyone is welcome, and we strive to make our workplace inclusive for all. Experience a workplace where your growth, well-being, and contributions are truly valued. We can’t wait to welcome you to our team! *FOR ELIGIBLE POSITIONS APPLICATION PROCESS Submit applications by 4:30 p.m. on September 25, 2026. Sifton Properties would like to thank all applicants; however, only those who qualify for an interview will be contacted. This posting is to fill an existing vacancy. ARTIFICIAL INTELLIGENCE (AI) The Company may use AI-supported recruitment tools on a limited basis, but rest assured, our human Recruiter is involved in every stage of the recruitment process.

What you’ll do

Requirements

Candidates must possess post-secondary education and at least 5 years of administrative or accounting experience, ideally within a property management setting. Proficiency in MS Office and CRM systems, along with strong leadership and communication skills, is required.

Benefits

• Comprehensive benefits packages • Growth, training, and development programs • Fun community events • Employee recognition program • Employee referral program • Employee donation matching program • Employee assistance program • Inclusive and accessible work environment