Silver Hotel Group is one of Canada's leading privately owned hotel investment, development, and management companies.
Mississauga, Ontario
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S., and ranges from internationally branded full and select service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention.
On-site · Toronto
The Guest Service Agent is responsible for managing guest check-ins and check-outs while providing exceptional customer service. Key duties include handling reservations, managing phone calls, and resolving guest complaints to ensure a positive hotel experience.
On-site · Toronto
The Chef De Cuisine manages daily food and beverage operations across the restaurant, lounge, room service, and banquets. Key duties include menu design, supervising kitchen staff, and ensuring financial targets are met through effective cost-control methods.
On-site · Toronto
The Bartender is responsible for preparing and serving classic and innovative drinks while ensuring a high-quality guest experience. Key duties include managing liquor inventory, processing payments, and maintaining a friendly, helpful interaction with customers.
On-site · Toronto
The Server is responsible for delivering an excellent guest experience by serving food and beverages in a timely and efficient manner. Key tasks include managing guest queries, processing payments, and maintaining tidy floor stations according to hotel standards.
On-site · Thunder Bay
The Guest Service Agent is responsible for managing guest check-ins and check-outs while providing exceptional customer service. They handle reservations, phone inquiries, and resolve customer complaints to ensure a positive guest experience.
On-site · Calgary
The Guest Service Agent manages guest check-in and check-out procedures while acting as a concierge to provide local recommendations. They coordinate with housekeeping and maintenance to ensure room inventory is managed and guest requests are fulfilled.
On-site · Ottawa
The Breakfast Host is responsible for preparing food and beverages and maintaining a clean, safe breakfast area for guests. They must ensure a proper supply of breakfast items and adhere to food safety regulations.
On-site · Sault Ste. Marie
Oversee the daily operations of both the Front Office and Housekeeping departments to ensure high service standards and cleanliness. Provide leadership, training, and coordination for team members while managing departmental budgets and guest relations.
On-site · Sudbury
The supervisor oversees the daily operations of both the Front Office and Housekeeping departments to ensure high service standards and cleanliness. They are responsible for mentoring staff, managing departmental budgets, and acting as the manager on duty when required.
On-site · Thunder Bay
The Night Auditor serves as the primary point of contact during overnight shifts, managing guest check-ins and check-outs. They are responsible for balancing revenue accounts and reconciling daily transactions to reset the system for the next day.
On-site · Winnipeg
The supervisor oversees the daily operations of both the Front Office and Housekeeping departments, ensuring high standards of cleanliness and guest service. Key duties include mentoring staff, managing departmental budgets, and acting as the manager on duty to resolve guest issues.
On-site · Thunder Bay
Oversee the daily operations of both the Front Office and Housekeeping departments to ensure high standards of cleanliness and guest service. Provide leadership, training, and administrative support including scheduling and budget management for both teams.
On-site · Winnipeg
The Multi-seller Sales Manager is responsible for managing guest relationships and prospecting new business to maximize revenue across the Thunder Bay Hotel Collection. They coordinate with hotel teams to convert inquiries into sales and implement strategic marketing plans to improve competitive positioning.
On-site · Toronto
The role focuses on developing marketing strategies and programming to increase property engagement and awareness. It also involves managing group and catering sales, from lead qualification and contracting to on-site event execution.
On-site · Thunder Bay
The Multi-seller Sales Manager is responsible for managing guest relationships and prospecting new business to maximize revenue across the hotel collection. They coordinate with internal departments to ensure customer satisfaction and implement strategic sales plans to achieve business goals.
On-site · Sault Ste. Marie
The Multi-seller Sales Manager is responsible for managing guest relationships and prospecting new business to maximize revenue across the hotel collection. They coordinate with internal departments to ensure guest satisfaction and execute sales strategies to achieve financial targets.
On-site · Sudbury
The Multi-seller Sales Manager is responsible for managing guest relationships and prospecting new business to maximize revenue across the Thunder Bay Hotel Collection. They coordinate with internal departments to ensure guest satisfaction and implement sales strategies to achieve financial goals.
On-site · Mississauga
Provide exceptional customer service by managing guest check-ins, check-outs, and responding to inquiries. Perform night audit duties including balancing revenue, settling accounts, and ensuring daily transaction accuracy.
On-site · Whitby
The Breakfast Attendant is responsible for setting up, monitoring, and replenishing the breakfast buffet while ensuring high standards of food quality and safety. Additionally, the role involves maintaining the cleanliness of the breakfast room and public areas while providing exceptional guest service.
On-site · Toronto
Responsible for the general production of all menu items, including ingredient preparation, cooking, and plating according to hotel standards. Ensures high quality control, adheres to health and safety sanitation practices, and coordinates with other departments to ensure smooth kitchen operations.
